Senior Program Manager

2 weeks ago

Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS Support is seeking an experienced Program Manager to drive scalable and streamlined continuous improvement initiatives across the Business.

You will have direct influence on how thousands of Cloud Support Engineers around the world leverage tools, interact with customers, and engage with internal engineering teams to ensure we deeply understand our customers and respond quickly to their needs.

Key job responsibilities
As a Program Manager in AWS Support you will:

  • Lead Improvement Projects / Kaizen events (Lean, DMAIC, DFSS, etc.) to bring together cross-functional teams to identify opportunities and achieve targeted performance improvement in a compressed timeframe
  • Bring your expertise, problem solving skills, and creativity to add value to our team
  • Unify distributed efforts and own the plan to deliver quality outcomes for our customers
  • Work across orgs to ensure we continue marrying internal support capabilities with best-in-class customer experience as new services and features are launched
  • Manage programs to continuously improve our organizational efficiency as AWS continues to grow
  • Promote the use of Lean and Six Sigma principles
  • Provide thought leadership and influence change at all levels of the organization
  • Manage projects ensuring on-time delivery of commitments through planning, execution, engagement, documentation, and monitoring of project/program work
A day in the life

In this role, you will drive a continuous improvement roadmap, lead and facilitate Kaizen events, act as a change agent in the organization by driving change and implementing continuous improvement tools.

You will support stakeholders build, test, and deploy cross-functional solutions to address a wide variety of critical business problems. You will take complex opportunities and break them down into manageable pieces, then ensure timely delivery of solutions. You will identify technical/resource options to successfully deliver and drive adoption of solutions. You will assess costs, benefits and ROI, identify/mitigate risks, manage escalations, and balance business needs with technical constraints.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences.

Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND

BASIC QUALIFICATIONS

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Lean Six Sigma Black Belt Certification
PREFERRED QUALIFICATIONS

  • 3+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • senior program manager

    2 weeks ago

    Bengaluru, Karnataka, India Kenvue Full time

    Senior Program Manager-Strategic Programs, Digital Transformation Who We Are At Kenvue, we understand the tremendous impact of everyday care. With a rich history spanning over a century and a foundation in scientific research, we are home to renowned brands such as NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND-AID that are familiar and beloved...

  • senior program manager

    2 weeks ago

    Bengaluru, Karnataka, India Kenvue Full time

    SENIOR PROGRAM MANAGER W Description Kenvue is currently recruiting for an accomplished and highly skilled: Senior Program Manager-Strategic Programs, Digital Transformation This position reports into Director Digital Portfolio Strategy & Execution and is based in Bangalore. Who We Are At Kenvue, we realize the extraordinary power of everyday...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Technicolor Group Full time

    Job DescriptionA Senior Program Manager is a highly skilled hands-on senior-level professional responsible for overseeing and managing multiple projects within TCS (Enabling Functions & Brands) to ensure they align with TCS's strategic objectives. The role involves planning, executing, and closing projects while ensuring that they are completed on time,...

  • senior program manager

    2 weeks ago

    Bengaluru, Karnataka, India KENVUE SOLUTIONS INDIA PRIVATE LIMITED Legal Entity Full time

    Kenvue is currently recruiting for an accomplished and highly skilled: Senior Program Manager-Strategic Programs, Digital Transformation This position reports into Director Digital Portfolio Strategy & Execution and is based in Bangalore. Who We Are At Kenvue, we realize the extraordinary power of everyday care.Built on over a century of heritage and rooted...

  • Senior Program Manager

    1 month ago

    Bengaluru, Karnataka, India Philips Full time

    Job TitleSenior Program Manager - EC InformaticsThe Senior Program Manager in EC Informatics will lead a diverse team responsible for project planning, implementation, and delivery within the Global Emergency Care Program Management Office.Your Role:Takes ownership of complex Emergency Care programs with high impactPrepares and executes programs across...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Philips Full time

    Job TitleSenior Program Manager - EC InformaticsThe Senior Program Manager in EC Informatics will lead a diverse team responsible for project planning, implementation, and delivery within the Global Emergency Care Program Management Office.Your Role:Takes ownership of complex Emergency Care programs with high impactPrepares and executes programs across...

  • Senior Program Manager

    4 weeks ago

    Bengaluru, Karnataka, India Philips Full time

    Job TitleSenior Program Manager - EC InformaticsThe Senior Program Manager in EC Informatics will lead a diverse team responsible for project planning, implementation, and delivery within the Global Emergency Care Program Management Office.Your Role:Takes ownership of complex Emergency Care programs with high impactPrepares and executes programs across...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka - B56 Full time

    About the team: IN account management team manages some of the most influential sellers on the marketplace with a clear focus on their business growth. Centre of Excellence (CoE) team, within Account Management function, focuses on identifying areas for improvement and develop strategies to elevate seller experience. It provides guidance, support and...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Philips Full time

    JOB DESCRIPTION Job Title Senior Program Manager - EC Informatics Job Description Senior Program Manager - EC Informatics The incumbent would be responsible for dealing with a cross-functional team consisting of representatives from various business functions that is responsible for the definition, planning, implementation, integration,...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Mentor Together Full time

    TITLE: SENIOR PROGRAM MANAGER LOCATION: Bangalore or Hyderabad PURPOSE: The Senior Program Manager oversees a program team in successfully delivering our mentoring program. They are responsible for overall operational planning, oversight of program execution, achievement of program excellence goals, and people management and development. KEY...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Mentor Together Full time

    TITLE: SENIOR PROGRAM MANAGERLOCATION: Bangalore or HyderabadPURPOSE: The Senior Program Manager oversees a program team in successfully delivering our mentoring program. They are responsible for overall operational planning, oversight of program execution, achievement of program excellence goals, and people management and development. KEY...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Arthan Full time

    We are looking for a highly motivated individual who is passionate about working in the overall sustainable energy sector for last mile communities. The broader goal is to use decentralized renewable energy to facilitate increased incomes and productivity, improve well being, reduce drudgery etc. through the integration of climate inclusive technologies into...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Mercedes-Benz Full time

    Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:IT After Sales - RetailGesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India, BangaloreStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERI6Arbeitszeit:Vollzeit Join usAufgaben Overview: As a Senior Program...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Oracle Full time

    Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial...

  • Senior Technical Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Intuit Full time

    Come join Intuit as a Senior Technical Program Manager, leading Turbo Tax Desktop related business critical initiatives in our Consumer Group.Intuit is a mission-driven, global financial platform company that helps our customers put more money in their pockets, eliminate work and drudgery, and ensure every financial decision is made with confidence.The...

  • Senior Program Manager, IN-Fresh

    2 weeks ago

    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    This is a high visibility role for the Amazon Fresh business which is looking for a Senior Program Manager with a strong delivery record and proven program management experience.This candidate will be responsible for Selection and Pricing strategy for Amazon Fresh in IN, with associated responsibilities around catalog, buyability, value levers etc.This role...

  • Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Prayoga Full time

    Prayoga is currently looking for a highly experienced and dedicated Program Manager to join its team. This individual will be responsible for efficiently and effectively managing operations across the organization's different functions. The Program Manager will foster cross-functional collaboration and manage strategic partnerships with education, research,...

  • Senior Technical Program Manager

    12 hours ago

    Bengaluru, Karnataka, India Nutanix Full time

    Apply for Senior Technical Program Manager QA [10 14 Years], Career Progress Consultants in Bengaluru/ Bangalore for Year of Experience on

  • Senior Technical Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Intuit Full time

    Come join Intuit as a Senior Technical Program Manager, leading Turbo Tax Desktop related business critical initiatives in our Consumer Group.Intuit is a mission-driven, global financial platform company that helps our customers put more money in their pockets, eliminate work and drudgery, and ensure every financial decision is made with confidence.The...

  • Senior Program Manager

    2 weeks ago

    Bengaluru, Karnataka, India Mercedes-Benz Full time

    Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:IT After Sales - RetailGesellschaft:Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India, BangaloreStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERI6Arbeitszeit:Vollzeit Join usAufgaben Overview: As a Senior Program...