Campus Buffer Bpo 137289
2 weeks ago
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage with customers
- Strong telephony etiquettes (verbal & active listening skills)
- Customer orientation and ability to adapt/respond to different types of changes
- Excellent communication skills.
- Ability to multitask, prioritize, and manage time effectively
- Identifying and assessing customers' needs to achieve satisfaction.
- Flexible, adaptable, proactive and selfmotivated
- Willing to work in different time zones/ late night shifts
- Adherence to quality and compliance guidelines
- Ability to take quick decisions and respond to Customer inquiries
- Able to work in 24/7 environment
Looking for:
- Degree
- Graduates from commerce & science background (B. Com/B.Sc./BBA)
- 60% aggregate throughout academics
- Flexible for Night shifts
What we offer:
- INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
- Shift Allowance
- Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
- Transport facility
Developing long-term relationships with clients through managing and interpreting their requirements.
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage with customers
- Strong telephony etiquettes (verbal & active listening skills)
- Customer orientation and ability to adapt/respond to different types of changes
- Excellent communication skills.
- Ability to multitask, prioritize, and manage time effectively
- Identifying and assessing customers' needs to achieve satisfaction.
- Flexible, adaptable, proactive and selfmotivated
- Willing to work in different time zones/ late night shifts
- Adherence to quality and compliance guidelines
- Ability to take quick decisions and respond to Customer inquiries
- Able to work in 24/7 environment
Looking for:
- Degree
- Graduates from commerce & science background (B. Com/B.Sc./BBA)
- 60% aggregate throughout academics
- Flexible for Night shifts
What we offer:
- INR 3.00 lacs CTC (includes 12% variable component which will be paid as a lumpsum in April every year)
- Shift Allowance
- Insurance coverage of 5 lacs for Self and dependents (Can be increased up to 20 lacs)
- Transport facility
Diversity, Equity, Inclusion & Equal Employment Opportunity at
ADP:
ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity.
ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.-
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