Network Operation Engineer USA

1 week ago


India Excis Compliance ltd Full time
Job Description

Responsibilities

  • Pro-actively monitor and manage the LAN and WLAN
  • Troubleshoot routing and switching incidents.
  • Utilize customer provided tools to monitor and manage devices including, but not limited to, F5 LTM/GTM, Cisco WLC, DDI Infoblox, Cisco Switches and routing devices.
  • Support for New Site LAN & WAN Infrastructure installation or Relocations
  • Support for New Technology Rollout or Transform Project data collections.
  • Maintain and update CMDB, Cisco Prime infrastructure
  • Coordination with colocation Datacenter Administration
  • Infoblox DHCP/DNS/IPAM (use, management, troubleshooting)
  • Troubleshoot voice quality and routing issues
  • Coordinate with local site contact for service provider issues
  • Management and support of riverbed steelhead devices.
  • Internet monitoring and router management; monitoring internet utilization and starting incidents at the provider in case of outage.
  • Incidents tickets and service request ticket resolution within agreed KPI's
  • Focal contact for all OEM network devices for support issues
  • Analyze vulnerability and compliance reports received from the scanning team and remediate in line with SABIC procedure for network platform vulnerabilities.
  • All coordination, support, troubleshooting and monitoring associated with the Network and IPT Infrastructure.This will entail close working relationship with vendors as well as the internal IT teams
Requirements

Qualifications

  • 8 years of relevant experience
  • Good communication skills with customer mindset
  • Experience in VLAN, VTP, Inter-VLAN, VXLAN DMVPN, routing, SD-WAN STP, RSTP, PVST, 802.1x, Token ring, Ethernet, Fast Ethernet, Gigabit Ethernet, LWAPs, AZURE, SNMP, Wireless LAN
Requirements
Customer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Vendor Management Information Technology Macintosh Deployment Windows Server Ticketing Systems Switches VPN LAN

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