Non Voice Process
7 days ago
Leading BPO is hiring freshers for Non Voice Process
Eligibility Criteria:
Education:
BSc, BCom, BBA, BA, BPharma (any discipline), BCA Graduating in
with no backlogs need to apply.
Kindly Note:
No BE/Btech's, No Post Graduates, No diploma
Shift:
Rotational Shift ( which Includes Night Shift)
Pick up and Drop would be provided
Work Location:
KCT tech park, Saravanampatti Rd
Rounds Of Interview:
F2F interview Only
Work Role:
Processing claims and take appropriate actions as per the process guidelines.
Understand the basic professional standards and established procedures, policies before taking action and making decisions.
Maintain customer satisfaction ratings through TAT and quality standard basis client SLA's
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
Input data into the company platform to keep each customer record updated
Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary.
Salary:
From ₹12,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location:
In person
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