Front Desk Associate

2 weeks ago


Goa, India Moustache Escapes Full time

Role:- Front Desk Assistant

location:- North Goa

Company:- Moustache Escapes

Experience:- 0-1 Year

Roles & Responsibilities

  • Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc.
  • Handle Guest interaction In person and also Email correspondence
  • Staff interactions/management with housekeeping staff and external vendors
  • Quality control and maintenance
  • Manage back-office systems and processes
  • Adhere to finance and accounting standards incl. daily accounts
  • Being up to date about the activities and events happening in the hostel and around the city
  • Ensuring that Guests have a great time and convert their happiness into great reviews
  • Responsible to execute the tasks which will be inclusive always

Qualifications

  • Experience of at least 1 year in service industry preferred
  • Excellent communication skills
  • Self Starter and willing to take risks
  • Available to work anytime including weekends
  • Excellent management and team skills
  • Education in Hospitality, Hotel Management Mandatory


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