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AVP/Manager - Technology

3 months ago

Mumbai, Maharashtra, India BOB Financial Full time

Job Title: IT Department Manager



About the Company: We are a leading company in the financial services sector, committed to delivering cutting-edge solutions to our clients.



Key Responsibilities:


  • Design and Implement Technology solutions for Credit Card Management Systems, Digital Card Onboarding Platforms, Digital Payment systems, and surrounding technologies.
  • Ensure deployed solutions are robust, scalable, and free of major functional/performance issues post-implementation.
  • Act as a key interface between users, IT, and partner development teams to make well-informed functional decisions.
  • Serve as a functional expert for business teams to minimize system changes and maximize existing capabilities.
  • Collaborate with Product and Marketing Groups to translate ideas into business solutions.
  • Manage Business Analysis/Development, Requirement gathering, Costing, Project Management, and more.
  • Drive Functional understanding, Changes, System Implementation, UAT testing, and Team management.
  • Prioritize and escalate issues as necessary while keeping stakeholders informed of progress.
  • Develop and uphold implementation best practices, documentation procedures, and standards.

Desired Skills and Qualifications:


  • Strong Knowledge of Credit Cards platforms like Vision Plus.
  • Understanding of Credit Cards, Digital Payment ecosystem, and system architecture.
  • Experience in designing digital onboarding and underwriting solutions.
  • Working experience with AI platforms.
  • Previous involvement in implementing/migrating/supporting Credit Cards systems.
  • Familiarity with technology frameworks such as API management, File transfers, Change control, Application management, etc.
  • Knowledge of security protocols like PCI DSS standards in Credit Cards systems.
  • Experience in defect management/troubleshooting for Credit Cards applications.
  • Strong communication and negotiation skills.
  • Effective leadership abilities, capable of leading a team of 5 to 10 members.
  • Excellent interpersonal skills with a solution-oriented approach towards stakeholders.
  • Result-oriented mindset considering business, customer, regulatory impact, etc., while designing solutions.
  • Proven track record in identifying, solving, and preventing regulatory issues.
  • Proficiency in Project Management.
  • Ability to prepare and review technical documentation like BRDs, FSD, Architecture diagrams, etc.
  • Strong Business Analysis and Consulting Skills.
  • Proficient in requirements gathering and understanding stated and assumed business requirements.
  • Effective workload management with a quick turnaround focus.
  • Capacity to work independently with minimal supervision, taking full responsibility.