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Hospital Receptionist
1 week ago
JOB DESCRIPTION FOR RECEPTIONIST
1. Welcoming and greeting Patients, Doctors & Visitors with a positive and helpful attitude.
2. Serving and helping patients by scheduling appointment and maintaining record.
3. Assisting patients and visitors in finding their way in hospital.
4. Assisting patients with completing necessary forms and documentation.
5. Announcing Patients name whenever necessary.
6. Answering phone calls in a professional manner and routing calls whenever needed.
7. Answering patient's queries.
8. Maintaining records & accounts of patient.
9. Helping patients by processing different payments for patients
- Processing billing and payments, using medical software
10. Protects patients' rights by maintaining confidentiality of medical, personal and financial information.
11. Maintaining the decorum of the reception and hospital
- Keeping a clean and calm reception area.
12. Scanning, filing, and mailing documentation whenever needed.
13. Taking the patient's feedback about the hospital.
14. To make a daily report mentioning
a. Number of patients who visited hospital but not opted for OPD.
b. Number of patients who visited hospital & opted for OPD.
c. Number of feedback taken
d. Number of complaints/ queries
- Don't use your personal cell phone in the reception area.
- Before taking the over, take a detailed review of the IPD patients.
JOB LOCATION - Ghaziabad
JOB TYPE - FULL TIME
JOB TIMINGS - 8:00 A.M. TO 6:00 P.M & 10:00 A.M. TO 8:00 P.M
JOB QUALIFICATION -
Bachelors degree required(BBA,B Com. BA, BSc )
WORK EXPERIENCE - 0-2 YEARS ( Freshers can also apply
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹8, ₹12,000.00 per month
Ability to commute/relocate:
- Ghaziabad,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Experience:
Microsoft Office: 1 year (preferred)
- Front desk
- Receptionist: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
Speak with the employer
Salary:
₹8, ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
- Evening shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Speak with the employer
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