Quality Assurance Specialist- Active SC Cleared
1 week ago
Job DescriptionPosition Title:
Quality Assurance SpecialistLocation:
United KingdomReports To:
Programme DirectorPosition Type:
Full-timeExperience Level:
5+ years
About the Company:
We leverage our strong capabilities to build powerful solutions that make a real difference to our clients.
We offer a full lifecycle approach to our services, from discovery sessions, design workshops, and business process analysis to deployment, change management, and ongoing support to help clients maximise their investment in the platform.
Role Overview:
The Quality Assurance (QA) Specialist will ensure the highest quality standards are maintained throughout the Secure by Design initiative within the Cyber Resilience Programme.
The QA Specialist will be responsible for developing and implementing QA processes, conducting rigorous testing, and ensuring compliance with relevant standards and policies.
RequirementsKey Responsibilities:
- Quality Assurance Processes:o
o
Ensure all QA processes align with Defence and government cyber security standards and policies.
- Testing and Evaluation:o
o
Conduct manual and automated testing to identify and document defects, ensuring they are addressed before deployment.
- Compliance and Documentation:o
o
Prepare and maintain detailed QA documentation, including test cases, test results, and defect logs.
- Collaboration and Communication:o
o
Communicate findings and provide recommendations for improvement to ensure the highest standards of quality and security.
- Continuous Improvement:o
o
Stay current with evolving QA methodologies, tools, and best practices to ensure ongoing relevance and effectiveness.
Essential Skills and Experience:
- Education and Experience:o
o
Minimum of 5 years' experience in quality assurance, preferably within a cyber security environment.
- Technical Skills:o
o
Proficiency in manual and automated testing tools (e.g., Selenium, JIRA, HP ALM).
o
Experience with testing frameworks and scripting languages (e.g., Python, Java).
- Interpersonal Skills:o
o
Strong written and verbal communication skills.
o
Ability to work collaboratively with diverse teams and stakeholders.
- Certifications:o
- Security Clearance:o
Desirable Skills and Experience:
- Previous experience working within Defence organisations or government sectors.
- Familiarity with MOD cyber assurance processes and governance structures.
- Experience with Agile and Waterfall project management methodologies.
- Knowledge of secure coding practices and software development lifecycle (SDLC).
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and innovative work environment.
Access to cutting-edge technologies and training resources.
Requirements
Key Responsibilities:
Service Management:
o Oversee the delivery of IT services, ensuring alignment with service level agreements (SLAs) and key performance indicators (KPIs).
o Develop and maintain service management processes, including incident, problem, change, and configuration management.Performance Monitoring:
o Monitor and report on service performance, identifying areas for improvement and implementing corrective actions. o Conduct regular service reviews with stakeholders, providing updates on performance, issues, and improvements.
Supplier Management:
o Manage relationships with external suppliers, ensuring they deliver services in line with contractual agreements. o Coordinate with suppliers to resolve service issues and implement improvements.
Stakeholder Engagement:
o Act as the primary point of contact for service delivery issues, providing regular updates to stakeholders. o Work with stakeholders to understand their requirements and ensure services meet their needs.
- Continuous Improvement: o Identify opportunities for service improvement and implement changes to enhance service delivery. o Lead initiatives to improve service quality, efficiency, and customer satisfaction.
Risk Management:
o Identify and manage risks associated with service delivery, implementing mitigation strategies as required. o Ensure compliance with MOD security policies and procedures.
Documentation and Reporting:
o Maintain comprehensive service documentation, including service level agreements, performance reports, and incident logs. o Provide regular reports to senior management on service performance, risks, and improvement activities.
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