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Manager- Operations
1 week ago
Required Experience:
Working in operations for eCommerce companies. Should have knowledge of setting up and streamlining operations of various departments like Marketing/HR/Accounts/Product etc.Job Responsibilities:
In close collaboration with business leadership, identify and define improvement opportunities that support the business' strategic objectives. Develop knowledge around business and functional domains (Merchandising, Marketing, Product Management, Finance, IT, HR and Analytics); understand business and process related challenges to identify and execute improvement opportunities through a blend of process reengineering, process simplification, process management. Build a framework for business process assessment using relevant approaches i.e. Lean Six Sigma, Process Simulations, and Business Process Engineering Techniques. Expertise in process atomization (replacing manual processes and improved automatic processes). Leading the process improvement plan by adopting Customer-Centric Approach, provide suggestions to business leaders to accomplish the desired outcomes. Provide active coaching to executives and teams to ensure consistency with the strategy and operational goals. Collaborate and build partnerships with cross-functional stakeholders across the geographies for effective and time-bound execution of projects. Create and deploy effective BPI and communication strategy. Build organizational capability improvement framework around innovative solutions, latest trends, and methodologies and ensuring all staff is adequately trained on appropriate tools and techniques. Deliver the annual BPI strategic plan by executing and mentoring projects having wide business impact.Required Skill Set:
Strong project management skills. Experienced in leading operations in mid to large scale E-commerce/ Information Technology company is preferred. Strong strategist, ability to foresee. Outstanding problem solving and analytical skills. Frequent traveling in India and abroad as per business requirements. Experience gathering and analyzing large amounts of data and delivering continuous business improvements. High attention to detail and proven ability to manage multiple, competing for priorities simultaneously.Required Qualification:
Diploma in IT/ Computers, B. Tech-CS/ IT** Preferred. MBA.Preferred Qualification:
Experience with Six Sigma, Operational Excellence Black Belt certification desired.Other Details
Industry : Internet/Ecommerce Job Role : MANAGER Employement Type : PERMANENT-
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