IT Executive
2 weeks ago
About Us -Founded in 2017 by IIT Delhi alumni, Attentive is a B2B vertical SaaS company serving the outdoor services industry in the United States. We are building an end-to-end SaaS platform with a deep-tech core that analyses geospatial imagery, enabling us to provide a suite of software solutions for our clientele.
Roles & Responsibilities:
Responsible for the maintenance, configuration, and reliable operation of on-premise computer systems
Manage LAN and WAN network
Troubleshoot hardware and software errors by running diagnostics.
Work with IT Asset Management for tracking and procurement of new hardware (Tool
- Manageengine)
Add workstations in Windows Active Directory
Setup new windows, mac and ubuntu based systems for users
Standard AAI required and third-party software installations on windows, mac and ubuntu systems
Monitor performance and maintain systems according to requirements
Troubleshoot hardware issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Provide remote desktop support to all users working from home
Antivirus client installation and definition update
Microsoft patches and service pack update on system
Requirements & Qualifications:
Strong knowledge of networking software, hardware and networking protocol
2-3 years of work experience as a System Administrator
Expertise in System Management and Troubleshooting
Expertise in Hardware troubleshooting
Expertise in Operating Systems installation and configuration
Knowledge of Antivirus and Firewalls
Expertise in Desktop related problem solving
Knowledge in O.S patching and antivirus configuration
Expertise in installation of developer software like VS Code, npm, git on Ubuntu
Knowledge of Nvidia GPU based systems
Knowledge in Nvidia Drivers update and installation
Strong knowledge of Hardware Troubleshooting
Excellent remote troubleshooting skills (Laptop, Desktop, Printers)
Coordination with IT vendors for warranty support and call logging Good problem-solving skills
Good To Haves
Experience with Windows Active Directory/LDAP
Experience with GPU installed systems
Understanding of cloud technologies (GCP)
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