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Executive - Patient Relations
1 week ago
Responsibilities:
- Patient greeting
- Patient registration
- Appointment management
- Queue / waiting time management
- Telephone handling (calling & receiving)
- Coordination - Patient, Doctor, Marketing team, Nurses, inter branches & departments.
- Follow-up - No shows, foreign patients, scans, google review etc
- Data entry & patient record management
- Feedback collection, feedback analysis
- Patient engagement - offer refreshments, send wishes on special occasions etc. 11. ARTis updation
- Patient service quality
Skills Required:
- Excellent written, verbal communication skills & presentation.
- Computer skill with experience of using MS office (word, excel, ppt, outlook etc). 3. Persuasive, relationship oriented and punctual
- Multi-tasking & analytical.
Job Types:
Full-time, Regular / Permanent
Salary:
₹ ₹400.00 per month
Schedule:
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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