Tellecaller

1 week ago


Bengaluru, Karnataka, India Mystiko Solutions India Pvt Ltd Full time

JOB DESCRIPTION -TELECALLER

Job Summary


The telesales officer position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements.


Responsibilities and Duties
This position is responsible for processing customer orders and sales,

Providing | receiving information, selling client products |service, as well as providing basic customer service support.

Essential Functions | Core Responsibilities:
Ability to effectively communicate, both verbally and written.

Ensure service delivered to our customers meets contractual norms.

Clarify customer requirements; probe for understanding and appropriately provide the required services/package to the customer.

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Maintain enhanced knowledge & selling skills of services related to Kmaway.

Reporting /updating trackers /software which will be provided by company in whatever the form.

Being punctual and will adhere to office work timings.

Will not indulge in negative /uncalled talks in the office.

Required Experience, Skills and Qualifications

Good Communication Skills

Willingness to learn

Fresher/experienced

Experience:

- work: 1 year (preferred)

Salary:
From ₹10,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Quarterly bonus

Ability to commute/relocate:

  • Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Education:

  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

Language:

  • English (preferred)
  • Kannada (preferred)
  • Hindi (preferred)
  • Telugu (preferred)
  • Tamil (preferred)

Speak with the employer
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