Service Operations Administrator

2 weeks ago

Thāne, Maharashtra, India WTW Full time

Summary:


Hardware Service Operations Administrator will be responsible for the operational processing and fulfillment for various hardware peripherals including keyboards, mice, monitors, docking stations, mobile phones, external webcams, laptop stands, laptop chargers, wireless headphones and other equipment as required.

Your role will involve coordinating with suppliers, tracking orders, maintaining inventory levels, accurate ordering and ensuring timely delivery of hardware peripherals.


Aligned to a specific set of Technology Services within the Service Management & Governance group is responsible for the successful delivery of services in accordance with both the WTW standards and contractual agreements with partners, to meet business requirements and align to company and business segment strategies.


Responsibilities:

  • Complete the order with a high degree of accuracy based on internal requirements and specifications for hardware peripherals.
  • Ensure the timeliness and completeness of purchase orders, including product details, quantities, pricing, and delivery dates. Coordinate with suppliers to confirm order acceptance and provide necessary communication.
  • Monitor the progress of hardware peripheral orders, from placement to delivery.
  • Track shipment statuses, proactively address any delays or issues, and update stakeholders on the expected delivery timelines.
  • Maintain accurate records of order details and ensure timely receipt of hardware peripherals.
  • Maintain an organized inventory system for hardware peripherals.
  • Regularly reconcile inventory levels, update stock records, and coordinate with internal teams to forecast demand and avoid stockouts or excess inventory. Conduct periodic inventory audits to ensure accuracy and identify any discrepancies.


Business Value: Consistent and quality service delivery to WTW colleagues with the procurement of required hardware peripherals that enable colleagues to work in a flexible office arrangement or from home. Efficient and effective procurement of hardware peripherals to WTW colleagues globally. Greater oversight, efficiency, and cost savings with the delivery of hardware peripherical for designated WTW locations and individuals. Solves challenges in locations where hardware peripheral selfservice is not feasible or cost effective.
Requirements:

  • 12 years of formal or demonstrated proficiency in Supply Chain Operations, Procurement Operations, or a related field.
  • Demonstrated experience in hardware procurement operations or a similar procurement role, preferably in an IT or technologydriven environment.
  • Strong organizational skills with excellent attention to detail.
  • Strong knowledge of hardware peripherals, including keyboards, mice, monitors, docking stations, mobile phones, external HD webcams, laptop stands, laptop chargers, and wireless headphones.
  • Familiarity with procurement processes and vendor operations management.
  • Proficiency in using procurement software and tools for purchase order management as well as MS Office Suite (Word, Excel, PowerPoint)
  • Proficiency in using IT Service Management tools (Service Now), MS Office suite, particularly Excel, for data analysis and reporting.
  • Familiarity with inventory management principles and practices.
  • Excellent communication skills.
  • Ability to multitask and work under pressure to meet deadlines.
  • Problemsolving mindset and ability to think analytically.
  • Knowledge of procurement regulations and compliance standards.
Bachelor's degree

  • App Desktop Virtualization Operations Administrator

    2 weeks ago

    Thāne, Maharashtra, India WTW Full time

    Summary: Working to support the WTW Azure virtual desktop environment Application & Desktop Virtualization Operations Administrators are responsible for supporting and maintaining the service, driving innovation and operational stability. This will be achieved through analysis, solutioning and proactive remediation of issues. An Operations Admin is...

  • Cs - Service Support Administrator

    2 weeks ago

    Thāne, Maharashtra, India Accurate Background Full time

    When you join Accurate Background, you're an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.It's our mission to develop a Client Services function...

  • App Desktop Virtualization Operations Administrator

    2 weeks ago

    Thāne, Maharashtra, India WTW Full time

    Summary:Working to support the WTW Azure virtual desktop environment Application & Desktop Virtualization Operations Administrators are responsible for supporting and maintaining the service, driving innovation and operational stability. This will be achieved through analysis, solutioning and proactive remediation of issues. An Operations Admin is expected...

  • App Desktop Virtualization Operations Administrator

    3 weeks ago

    Thāne, Maharashtra, India WTW Full time

    Summary:Working to support the WTW Azure virtual desktop environment Application & Desktop Virtualization Operations Administrators are responsible for supporting and maintaining the service, driving innovation and operational stability. This will be achieved through analysis, solutioning and proactive remediation of issues. An Operations Admin is expected...

  • Service Operation Lead

    2 weeks ago

    Thāne, Maharashtra, India WTW Full time

    Summary: The Team Lead is responsible for the daily supervision and accountability of Service Operation analysts and motivates them to do their job effectively to provide consistent quality and efficiency of service delivery to our clients. They will manage team members through motivation, coaching and mentoring while ensuring staffing levels are enough...

  • Pension Administration

    2 weeks ago

    Thāne, Maharashtra, India WTW Full time

    Principal Duties/ResponsibilitiesKPI Management Communicate effectively with client/members via the telephone, remembering each caller willhave a different level of understanding. Record each call as they occur. Consistently provide a quality customer experience to clients/members. Continuously seek to identify areas where the service to clients/members...

  • HR Operations

    2 weeks ago

    Thāne, Maharashtra, India Infojini Inc Full time

    Greetings from Infojini Inc. We are ranked as one of the INC 5000 fastest-growing companies for the last five years, Infojini has 17+ years of experience in providing IT services to clients. We have extensive experience with Fortune 500 and government clients such as the State of Maryland, State of Texas, State of Washington, State of California, and many...

  • Operations Support Analyst

    2 weeks ago

    Thāne, Maharashtra, India IQVIA Full time

    Job Overview Supports IQVIA translations Commercial, Sales, Pricing and Finance departments to achieve their business goals. Manages IQVIA translations financial processes including invoicing, billing and payments to linguist services suppliers. Manages project financials including budget, quoting, receivables and payables among others. The work includes...

  • IT Administration

    2 weeks ago

    Thāne, Maharashtra, India Pacific Placements and Business consultancy (OPC) Pvt Ltd Full time

    Job Description: Manage electronic equipment Install network and computer system Maintain, repair and upgrade the operating system including hardware and software Monitor the performance of existing computer systems and IT infrastructures To assess present network serves, operating systems and security layer To upgrade hardware and software programs To...

  • HR Operations

    2 weeks ago

    Thāne, Maharashtra, India Infojini Inc Full time

    Greetings from Infojini Inc.We are ranked as one of the INC 5000 fastest-growing companies for the last five years, Infojini has 17+ years of experience in providing IT services to clients. We have extensive experience with Fortune 500 and government clients such as the State of Maryland, State of Texas, State of Washington, State of California, and many...

  • Office Administrator

    2 weeks ago

    Thāne, Maharashtra, India Shakti Academy Full time

    Role DescriptionThis is a full-time on-site role for an Administrative Assistant. The Administrative Assistant will be responsible for providing administrative support, handling phone etiquette, and maintaining effective communication. They will also assist with executive administrative tasks and utilize their clerical skills to ensure smooth...

  • DevOps SQL Database Administrator

    2 weeks ago

    Thāne, Maharashtra, India Gleren Technologies Full time

    MissionThe DBA will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems, to ensure the availability and consistent performance of our corporate applications. This is a "hands-on" position requiring solid technical skills, as well as excellent interpersonal and communication skills.The...

  • System Administrator

    2 weeks ago

    Thāne, Maharashtra, India Siemens Full time

    Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people...

  • SAP Basis Administrator

    2 weeks ago

    Thāne, Maharashtra, India PerkinElmer Full time

    PurposeThe overall responsibility of a Sr. Basis Team member is to provide support for all SAP landscapes and the various non-SAP systems connected. Support SAP projects and implementations. Any system area that is not directly covered by a functional area (FI, SD, PM, etc.) is typically viewed as part of the responsibilities of the Basis Team. The overall...

  • Associate Operations Manager-Retail Assets Operations

    2 weeks ago

    Thāne, Maharashtra, India IDFC FIRST Bank Full time

    Job Title: Associate Operations Manager Business Unit: Retail Banking Job Purpose: The role bearer has the responsibility to assist the operations for the entire gambit of Retail Asset products offered by the bank. It entails performing administrative tasks, assisting other departments as needed, and ensuring smooth daily operations. Roles &...

  • Associate Operations Manager-Retail Assets Operations

    2 weeks ago

    Thāne, Maharashtra, India IDFC FIRST Bank Full time

    Job Title:Associate Operations ManagerBusiness Unit:Retail BankingJob Purpose:The role bearer has the responsibility to assist the operations for the entire gambit of Retail Asset products offered by the bank. It entails performing administrative tasks, assisting other departments as needed, and ensuring smooth daily operations.Roles &...

  • Financial Operations Consultant

    2 weeks ago

    Thāne, Maharashtra, India Leading Big4's in India Full time

    Crystal Solutions is a leading International Recruitment Service Provider. We are Hiring for Financial Operations Consultant in Thane. Position – Financial Operations Consultant Location – Thane Experience – 6-8 years of experience in financial operations Responsibilities: Billing: Generate invoices accurately and in a timely manner based on...

  • Database Administrator

    2 weeks ago

    Thāne, Maharashtra, India Owens Asia, Inc.. Full time

    LOCATION:JOB DESCRIPTION: The Database Administrator is responsible for the day‐today DB management operations which include, building, maintaining, administering, and supporting the critical database infrastructure. In addition, the DBA is responsible for securing the data by managing access and privileges and installing system updates and/or security...

  • Database Administrator

    2 weeks ago

    Thāne, Maharashtra, India Dentsu Aegis Network Full time

    The purpose of this role is to maintain, improve, clean and manipulate data in the business's operational and analytics databases. The Data Engineer works with the business's software engineers, data analytics teams, data scientists and data warehouse engineers in order to understand and aid in the implementation of database requirements, analyse...

  • Financial Operations Consultant

    2 weeks ago

    Thāne, Maharashtra, India Leading Big4's in India Full time

    Crystal Solutions is a leading International Recruitment Service Provider. We are Hiring for Financial Operations Consultant in Thane.Position – Financial Operations ConsultantLocation – ThaneExperience – 6-8 years of experience in financial operationsResponsibilities:Billing: Generate invoices accurately and in a timely manner based on contractual...