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Tele Counselor
2 weeks ago
About SCM Hub International Business School:
SCM Hub International Business School, established in 2005, is a leading institution specializing in logistics and supply chain management training.
Recognized for offering a diverse range of 43 programs in this field, SCM Hub is committed to producing skilled professionals equipped with the latest knowledge and industry-relevant skills.
Job Overview:
We are seeking a motivated and dynamic individual to join our team as a Tele Counselor.
The Tele Counselor will play a crucial role in engaging with prospective students, providing them with information about our programs, and guiding them through the enrollment process.
The role requires excellent communication skills, a customer-centric approach, and a passion for education.Key Responsibilities:
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Telephonic Engagement: Initiate outbound calls to prospective students and respond to inbound inquiries, providing detailed information about SCM Hub's programs and answering queries effectively.
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Counseling: Understand the educational needs and career goals of prospective students, and provide appropriate guidance on the suitable programs offered by SCM Hub.
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Admissions Support: Assist prospective students through the admissions process, explaining requirements, and ensuring a smooth enrollment experience.
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Database Management: Maintain accurate and up-to-date records of interactions with prospective students in the CRM system.
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Collaboration: Coordinate with other departments to ensure a seamless transition from inquiry to enrollment.
Salary:
₹9, ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Counselling: 1 year (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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