Tele Counselor

2 weeks ago


Cochin, Kerala, India SCM Hub Full time

About SCM Hub International Business School:

SCM Hub International Business School, established in 2005, is a leading institution specializing in logistics and supply chain management training.

Recognized for offering a diverse range of 43 programs in this field, SCM Hub is committed to producing skilled professionals equipped with the latest knowledge and industry-relevant skills.


Job Overview:

We are seeking a motivated and dynamic individual to join our team as a Tele Counselor.

The Tele Counselor will play a crucial role in engaging with prospective students, providing them with information about our programs, and guiding them through the enrollment process.

The role requires excellent communication skills, a customer-centric approach, and a passion for education.

Key Responsibilities:

-
Telephonic Engagement: Initiate outbound calls to prospective students and respond to inbound inquiries, providing detailed information about SCM Hub's programs and answering queries effectively.
-
Counseling: Understand the educational needs and career goals of prospective students, and provide appropriate guidance on the suitable programs offered by SCM Hub.
-
Admissions Support: Assist prospective students through the admissions process, explaining requirements, and ensuring a smooth enrollment experience.
-
Database Management: Maintain accurate and up-to-date records of interactions with prospective students in the CRM system.
-
Collaboration: Coordinate with other departments to ensure a seamless transition from inquiry to enrollment.

Salary:
₹9, ₹15,000.00 per month

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Counselling: 1 year (preferred)

Ability to Commute:

  • Kochi, Kerala (required)

Ability to Relocate:

  • Kochi, Kerala: Relocate before starting work (required)

Work Location:
In person

Speak with the employer
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