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Client Servicing Executive
4 months ago
Mumbai, India INK IN CAPS MEDIA & MARKETING LLP Full timeWe are looking for a Client Servicing Executive to join our team and help us maintain and grow our client base. The Client Servicing Executive will be responsible for building and maintaining strong relationships with our clients, understanding their needs and requirements, and ensuring their satisfaction with our products and...
Client Servicing Executive
3 months ago
- Directing client complaints or complex queries to relevant departments in a timely manner.
- Providing clients with technical assistance on products and services.
- Expediting serious issues to management toward prompt resolution.
- Building positive client relations by checking in regularly and following up on active processes.
- Maintaining client records and documenting processes.
- Identifying potential client services concerns and facilitating proactive intervention steps.
- Keeping track of new products on offer, as well as emerging trends in client services.
- Recommending product improvements based on client services feedback.
Salary:
Up to ₹400,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Speak with the employer
Expected Start Date: 16/08/2023