Telecaller & Admission Counselor

1 week ago


Kanpur, Uttar Pradesh, India Vedant Learning Centre Full time
Vedant Learning Centre is looking for Excellent Counselors with outstanding empathy and sound communication, convincing, and interpersonal skills.

If you want to grow your career with a growing organization, this might be the perfect opportunity. Work with us, grow with us.


As a Counselor at Vedant, you will be responsible for calling the students/parents in order to tell our offerings & achieving the Counseling and Sales assigned and for all kinds of Communications with our end-customers i.e., parents and students.

You need to be extremely energetic, target oriented, and dynamic.
-
Roles and Responsibilities

  • 1. Counseling of leads to clients


Informing leads about the company's products and services, and once they have interacted with our products & services, explain to them the details of various performance reports generated, and the company's way of doing things.

The expected end-outcome of such interactions is the conversion of leads into customers

  • Informing the clients about Classes/Courses or any other activity
Regularly interacting with our students/parents about the classes, webinars, or any other happenings in our organization and making the students attend the same

  • Weekly counseling sessions with parents


Discussing weekly student reports with the parents to keep them in the loop, discuss and figure out a way ahead for the student.

In this sense, the counselor would be a key part in ensuring that the company and the parents collaborate jointly toward student development

Following up with parents/students through calls, messages, or CRM to get their feedback and other actionable from their end

  • Helping the students and parents with their queries and doubts
Attending all the queries and doubts the parents or students are having and resolving them

  • Face-to-face counseling
Visiting the centre to meet students, on-spot counseling, talking to parents & helping them with their doubts

Skills Required:

  • Proficient in communication and interpersonal skills
  • Empathy towards students
  • Ability towards collaborating with parents and other departments to ensure student development
  • Research and record-keeping skills
  • Verbal communication
  • Convincing and Closing Skills
  • Outstanding negotiation skills to resolve issues and address complaints
  • Data entry skills in MS Office
  • Organizing, stress management, and pressure-handling skills
  • Long term commitment & trustworthiness.

Salary:
₹8, ₹12,000.00 per month

Benefits:

  • Flexible schedule
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Kanpur Nagar,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (required)

Experience:

- total work (required)

  • Education administration (required)

Language:

  • English (required)

Speak with the employer
Application Deadline: 01/05/2023

Expected Start Date: 01/05/2023
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