d365 technical support adm

1 week ago


Hyderabad, Telangana, India ITC WORLDWIDE Full time

D365 F&O Administrator

  • Experience/background with systems integration
  • Bachelors degree in business or Information Systems required
  • 5+ years D365 F&O Application Support
  • Experience supporting cloud-based solutions (private and public)
  • Managing the security component related to Environment setup
  • Microsoft Azure/Active Directory
  • SharePoint Configuration and Administration

Good communication is required

The D365 F&O Administrator will be in charge of analysis, configuration, and maintenance of the Microsoft Dynamics 365 Finance & Operations (D365 F&O). The ideal candidate will possess knowledge of D365 F&O system, workflows, configuration (including UI/form development), security, reporting/dashboards, ISV, any custom development, web portals, data integrations, and device integration. Additional responsibilities may include gathering and defining user requirements, user support for the application, and Power BI dashboard development.

Essential Functions:

  • Knowledge of Microsoft Dynamics D365 Finance & Operation Modules & Tools
  • Create and Maintain D365 F&O Environments
  • Create and Maintain D365 F&O Batch Jobs
  • Create and Maintain D365 F&O Security Roles (Security Roles Assignment)
  • Create and Maintain D365 F&O Business Process Workflow
  • Managing DevOps Pipeline & Tasks
  • Code movement between environments. Collaborate with Developers, Integrators, and Business Partners for System Enhancement/Upgrades
  • Troubleshoot and resolve D365 F&O Issues
  • Code deployment from QA, UAT & Production environments
  • Monitor & fine-tune performance for D365 F&O instances
  • Ensure compliance with IT policies and procedures
  • Work with geographically dispersed teams

Other Functions:

  • Managing the security component related to Environment setup
  • Microsoft Azure/Active Directory
  • SharePoint Configuration and Administration
  • SDLC: Agile and waterfall processes, quality assurance, testing, bug identification and remediation
  • Problem-solving & Excellent communication skills and user support
  • Strong organizational skills and ability to handle multiple simultaneous projects
  • Identify continuous improvement opportunities for assigned systems and processes
  • Manage and maintain system integrations with internal and external systems
  • Business Analyst interaction for design and implementation of new systems and troubleshooting existing systems. End-user interaction as needed
  • Assist with reviewing plans and monitoring the execution of testing
  • Familiarity with Microsoft Dynamics 365 F&O Programming language X++
  • Understanding Extension (Classes, Table, Form, Query etc.)

Experience with:

  • Integration services (DMF, OData, Custom Service, Webservice, Biztalk)
  • Microsoft Visual Studio
  • Microsoft .NET C# and key frameworks
  • Microsoft Azure Platform (Azure Service Bus, Logic App, PowerApps, Event Hub, Power Automate, etc.)
  • Power-BI Reporting, Azure Data Lake
  • Azure DevOps
  • Agile Methodology
  • Knowledge in SCLC processes
  • Message Services (SOAP/REST, XML, JSON, EDI)
  • HTML5/Responsive Design
  • Databases: Azure SQL Server, SQL Server, Oracle, Teradata, Azure Data Lake, MongoDB, CosmoDB
  • Messaging technologies
  • Cloud Knowledge (Azure/AWS)
  • Version Control (Azure DevOps, GitHub, TFS)
  • API technologies
  • Test Driven Development

Skills & Requirements:

  • Advanced troubleshooting skills
  • Stay informed of industry trends and emerging technologies
  • Assist/coordinating vendor management activities
  • Proven track record of out-of-the-box thinking
  • Effective written and verbal communication skills, excellent interpersonal skills
  • Experience with Azue DevOps, Confluence, Jira Work Management, M365 TEAMS, MS Project, MS Visio

Medical



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