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Centre Operation Associate Full-Time
1 week ago
Summary
The Central Operation associate is a key member of the operations team supporting datamanagement, Identifying & implementing key ops excellence projects to improve customer experience andoperational efficiency, and problem resolution. This person will work closely with the operations,finance, and technology team to ensure the integrity of the data. This position requires strong computerskills, attention to detail, a positive professional attitude, and the ability to work in a team environment.
Duties and Responsibilities
Central Operation associates can expect to focus their work in the following areas:
1) Identify & implement key ops excellence projects to improve customer experience and operationalefficiency
2) Work closely with all city teams, central teams, and cross-functional teams for project execution
3) Identifying data trends, patterns and deep dive on core issues
4) Analyse various types of data to improve business performance and project success and maintainperiodic dashboards and insights
5) Working with product & technology teams to automate the processes, roll out solutions and createsustainable impact on efficiency
6) Driving adoption & impact of initiatives by working in close coordination with city teams
Requirement:
1) Good analytical bent is needed. The candidate must be able to derive insights from informationpresented and arrive at solutions
2) Strongly inclined to do high quality and impact-full work in a dynamic environment
3) A good grasp of handling data and efficiency in working with Excel Spreadsheets
Other Details
Keywords : . Industry : Hotels/Restaurants/Airlines/Travel Employement Type : PERMANENT-
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