Field Application Technician

1 week ago

Mumbai, Maharashtra, India Purafil, Inc. Full time

Purafil, part of Filtration Group, is the global leader in gas phase (chemical) filtration technology. Our products and solutions are targeted towards providing superior levels of indoor air quality in a variety of environments including but not limited to corrosion control, oil & gas, water treatment, heavy manufacturing, electronics & semiconductor manufacturing, data centers, transportation, mining, commercial offices, restaurants & food service.

  • Travel to client sites to install, maintain, and troubleshoot equipment, media and lab products.


• Maintain detailed records of service visits including solutions provided, client feedback, and track competitor activities.


• Provide technical assistance and training to clients on the proper use of products.


• Understand technical information and specifications to support sales and clients.


• Assist in development and customization of applications to meet specific client requirements.


• Give feedback from clients to engineering and product development teams for continuous improvement.


• Collect media samples from end user sites on a scheduled quarterly basis as per standard guidelines for aftermarket requirements.


• Track equipment installations in India and support commercial team for Clean Air Services.


• Track lab report submissions to ensure reports are provided on time.


• Work closely with sales team to identify and develop new business opportunities.


• Prepare monthly visit plans and funnel pipeline updates via CRM – SalesForce


• Other duties that are in the scope of title may be assigned as needed.

Requirements:


• Embraces Filtration Group's values and culture. Passionate about making the world safer, healthier, and more productive and about preserving an entrepreneurial culture and operating model.


• A highly motivated professional with a bias for action and an entrepreneurial orientation, with a willingness to learn fast and provide impeccable service experience to the end users


• Job role requires minimum 50% mobility, travelling to the different parts of the assigned territories.


• Past accomplishments of bringing AMC contract success.


• Familiarity with SalesForce or similar CRM tool preferred.


• A proven track record of driving results in an individual contributor role


• Collaborates and easily gets along in team-based environments.


• Proficiency in verbal & written Communication in English, proficiency in territorial language is a plus.


• Sound understanding of service environments, customer behavior, service tools along with strong relationship building skills.


• Super comfortable in making hands dirty and working under physically harsh environments.


• Demonstrates a quick learning attitude of deep technology with a high degree of intellectual curiosity.


• Bachelor's degree in Mechanical Engineering.


• 3-5 year's experience as Field Application Technician or gas phase filtration preferred.


• Job location: New Delhi/Mumbai

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions as a Field Application Technician. While performing the duties of this job, the employee is exposed to industrial environments that can be hot, have fumes or airborne particles. The noise level in the work environment can be moderate but may occasionally be considered high. Work environment can vary based on customer location and industry customer operates in.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The vision requirements include, close vision, distance vision and ability to adjust focus. The employee must occasionally lift and / or move up to 50 pounds.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory, or environmental demands may be referenced to communicate the way this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Filtration Group will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

More About Filtration Group

Filtration Group is on a mission to make the world safer, healthier and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilities, we are driving innovation and developing solutions across a broad spectrum of applications in the fast-growing and rapidly-evolving global filtration industry. We are committed to maintaining an entrepreneurial culture built on a foundation of trust and in which our leaders exhibit a strong bias for action.

The Company began in 2009 and has rapidly grown organically and through a thoughtful acquisition strategy to be a global leader in the highly attractive filtration industry. Filtration Group has the broadest portfolio of solutions in the industry and has had a particular focus on building a leading platform of solutions focused on the Life Sciences and Indoor Air Quality end markets which are rapidly growing in the current market environment. Filtration Group produces mission critical products with high replacement rates. Over 80 percent of the Company's revenue comes from replacement / consumable products, many of which are specified into customer's products or processes. With revenues over $2 billion, Filtration Group is consistently recognized as the fastest growing and one of the largest filtration businesses in the world and has a global footprint of 141 facilities in 28 countries. Filtration Group has over 10,000 employees who are united in their Mission to make the world safer, healthier and more productive.

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