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Agm/gm
1 week ago
Reference Code:
- Job Title:
- Aviation
- Aviation
- Job Description:
- Job Title:
- Aviation
Turnaround times defined
- Coordinating with Department Heads & ensure all complaints are resolved in Turnaround
- Bringing Escalations to senior management timely
- Improve customer service at training centres by monitoring & also physically auditing the centre.
- Proactively checking & monitoring customer satisfaction & ensuring timely resolutions
- Prepares customer care performance reports as defined from time to time.
- Deal with irate customers tactfully & in a polite manner
- Communicating with customers on e mail, phone & in person
- Key Skills:
- Key Skills:
- MS Office
- Analytical
- Target Industry: Service Industry/ Telecom/ Health Insurance/Hospitality & Banking
- Gender: Open
- Experience: 14 years 18 Years
- Age: 35 years 48 Years
- Working Days : 6 days (10am to 7pm)
- Qualification: BA / B Com / BSC/MBA
- Notice Period: Immediate to 30 days
- Reporting to : DirectorAbout Morpheus Consulting:
- Recruitment is a people-focused business
- our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry.
- Location:
- Required Experience:
- Positions:
- 1
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