Technical Process Specialist
2 weeks ago
Interview and working Location:
HyderabadQualification :
Full time Graduate/postgraduate (Degree is mandatory)
Shifts :
Night shiftExperience : 2 to 4 years
Additional Responsibilities:
Additional Skill Set:
Customer-Centric Attitude:
oPassion for helping customers and resolving their issues.oPatience, empathy, and active listening skills.
Technical Proficiency:
oFamiliarity with gaming consoles, games, and services.oAbility to troubleshoot common technical problems.
Communication Skills:
oClear and concise verbal and written communication.oAbility to explain technical concepts to non-technical users.
Problem-Solving Abilities:
oAnalytical mindset to diagnose and resolve issues effectively.oAdaptability to handle diverse customer scenarios.
Team Player:
oCollaborate with colleagues and cross-functional teams.oWillingness to learn and stay updated on console related developments.
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