Sr. Functional/Business Analyst for DMS
1 week ago
Job Profile Name: Sr. Functional/Business Analyst for DMS
Our Enterprise Services organization is looking for a Sr. Functional/Business Analyst for DMS to be a part of the Enterprise Applications IT team. Document Management System (DMS) is a critical component of the Business Process. You will be responsible for ensuring that Business achieve success with their DMS solution, which is defined by effective implementation, high user adoption, and high return on investment. Leveraging your functional and analytical skills, you will achieve these goals by understanding the business's overall objectives and provide recommendations on how to get the most out of the DMS solution within their business environment. Successful candidates have exceptional customer servicing skills, and are comfortable working in a fast-paced environment with multiple/competing priorities.
Responsibilities:
● Work closely with business to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen DMS solution
● Oversee the successful implementation/configuration of DMS solution working with an Implementation Partner
● Work collaboratively with various internal teams/individuals for the best interest of Vailto (technical support, engineering, business, implementation partner etc.)
● Leads the functional team through build, testing and deployment phases of DMS implementation, including coaching and mentoring a team of IT professionals.
● Builds and maintains cross-functional relationships with business to ensure the team meets expectations and contributes to achieving business goals.
● Develop and sustain effective, "trusted advisor" relationships with stakeholders – including senior leaders to provide credible insight and advice about leveraging technology for business effectiveness and competitiveness
● Creates and maintains an environment that fosters open communication, learning, collaboration, transparency, and inclusiveness.
● Manage the Software Development Life Cycle to Ensure that all delivery activities are performed in an efficient, quality, and compliant manner
● Ensure that all Applications are reliable, resilient, secure, and compliant
● Maintain effective relationship with strategic vendors (software and Application Maintenance Services)
● Provide training and assist with coaching and development of new and existing team members.
● Facilitate communication through regularly occurring meetings, 1:1s or team huddles.
Qualifications and Background
● Experience related to DMS software preferably M Files
● Bachelor's degree or global equivalent in related discipline
● 3-5 years DMS experience including large scale implementations
● 2+ years management experience.
● 8+ years working in IT
● Excellent written & verbal communication skills
● 3+ years of business users facing experience
● Exceptional analytical and problem-solving skills.
● Ability to communicate complex concepts verbally and in writing.
● Prior hands-on working knowledge and/or implementation of an enterprise class application.
Knowledge, Skills, and Abilities
● Unique combination of being business-minded and highly analytical.
● Demonstrates extensive-level experience and a proven record of success leading a team in configuration and implementation of Replicon
● Experience working with technical and functional resources and following an Agile based delivery methodology.
● Lead teams to design, set-up, test, and deploy Replicon solutions and ensure that all the pieces work together seamlessly
● Previous experience driving process excellence resulting in increasing efficiency and reduced cost
● Interface and partner with Business Users and Senior Management
● Ability to understand the business, business needs and identify areas that can be optimized.
● Demonstrated ability working on complex issues of diverse scope where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends.
● Experience with preparing and adhering to a budget.
● Ability to think critically, solve problems, make decisions, and build trust across the organization.
● Ability to guide teams on multiple tasks and deliver results with aggressive timelines.
● Previous experience of having overall control of planning, staffing, budgeting, managing expense priorities, and recommending, and implementing change.
● Excellent interpersonal skills, as well as excellent communication skills, verbal and written.
● Demonstrate self-motivation and the ability to grasp concepts quickly.
● Moderate travel to business offices across the portfolio.
● Ability to liaise with stakeholders at all levels
● Translating requirements into technical solutions
● Experience in change management and governance
● Demonstrates continued personal/professional development
● Optimizing time management skills to remain organized and on task.
● Having GSuite/MS office experience is a plus.
● Using analytical thinking, problem-solving skills and showing attention to detail.
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