Assistant Manager

2 weeks ago


Mumbai, Maharashtra, India KEC Full time

Job Description

Position Identifier

IT Infrastructure & EUS (End users Services)

Job Function - IT department (Manager Grade)

Work Location - Mumbai

Reporting to GM - Infra

Job Summary

The job will require individual to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The individual in this role will have to work independently advising on various IT operational issues and providing the best solution and advise within the framework of applicable regulations and licensing conditions.

Responsibilities

Responsible for the implementation and operations of all technology infrastructures which includes data centre, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and related software. Competency in the overall areas of IT Strategy, Enterprise architecture, Infrastructure, IT Operations, Security, Governance, Project Management and Partner Management.

Qualification

B.Sc,B.E, B.Tech, MCA

Required Knowledge, skills and abilities (KSAs)

a) Understanding of IT landscape to build a strategic IT roadmap aligned to future business needs.

b) knowledge of architecture landscape and planning, operations, and governance principles to design, run and govern enterprise.

c) Knowledge to support the enterprise infrastructure and ensure seamless infrastructure management.

d) Apply principles, practices, and methodologies to run, maintain and troubleshoot IT infrastructure and applications with SLA's. It is also the knowledge and ability of IT demand management to manage end user consumption in an optimal way.

e) Ability to design and implement IT security principles, methods, practices, policies, and tools.

e) Practical and problem-solving approach with ability to meet deliverable expectations of Management irrespective of constraints.

f) Knowledge of applying multidisciplinary governance frameworks, theories and concepts to ensure that IT investments, regulatory, legal, risk, compliance etc

g) Formal project management principles and practices, ensuring effective management of scope, resources, time, cost, quality, risk and communications.

h) Apply contract management guidelines and partner engagement theories to build and govern productive and enduring partner relationships.

Experience

Work experience of 6-8 Years with IT Infrastructure & EUS-Service Delivery/Professional Service/Team Management/Project
Certifications: ITIL-ITSM
Knowledge on Cloud Infrastructure-AWS/Azure/GCP


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