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Cisco Network Engineer
3 months ago
Mandatory Skills :
Networking & Telephony.
- Mandatory CCNP Certified.
- Networking Tasks.
- Network Monitoring.
- Knowledge on SilverPeak SDWAN.
- Access rule changes in Firewall as per the client requirement.
- Sprint MPLS access rule changes.
- New Firewall/Switch Configuration as per Client Standard.
- Handling Wireless Controller/Wireless Access points.
- Handling Service-Now Incidents and Changes related to Client network.
- Coordinate with Vendors to solve the network related issues.
- Knowledge on AWS Routing, Switching and Security.
- Telephony Support Task (8x8).
- Provide remote support for moves, adds, changes and decommission (IMACDs) and Business as usual (BAU) requests.
- Implement, manage and maintain dialing plans.
- Support telephony client on approved end point devices.
- Conduct testing & maintenance activities as required on a regular recurring basis.
- Provide prompt response to any VOIP infrastructure support (e.g. session border controllers, gateways, media servers, and SIP endpoints).
- Escalate to Avaya for any L3 support and work with them till problem resolution.
- Facilitate and support Third Party vendor's for the voice connectivity to PBXs and any 911 emergency services/equipment.
- Provide detailed explanation of Outages that identify the scope impact and preventative measures being taken to prevent future similar Outages (if required coordinating with the OEM).
- Manage Voicemail services, Directory Listing, documentation of the entire telephony setup.
- Industry standard Certifications.
We are committed to equal employment opportunity regardless of race, ethnicity, nationality, gender, gender-identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, dis-ability or any other characteristic protected by applicable law.
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