REF35746O- Senior Analyst- SOC L2 support

1 week ago


Mumbai, Maharashtra, India WNS Global Services Full time
Job Description

Primary Responsibilities:


• Lead and manage incident investigations, ensuring effective response and thorough documentation.


• Administer the IBM QRadar SIEM platform, optimizing its capabilities for threat detection and mitigation.


• Oversee the SOAR platform , developing automated security workflows and playbooks for efficient incident response.


• Manage ZScaler policy, ensuring secure internet access and compliance with organizational standards


• Configure and maintain Crowdstrike EDR policies to safeguard endpoints against advanced threats.Duties:


• Collaborate with IT departments to implement robust security measures.


• Collaborate with IT departments to perform incident response


• Administer and Manage the SIEM infrastructure


• Administer and Manage the Zscaler infrastructure


• Threat hunting to identify threats and use cases applicable for the environment


• Ability to understand and triage security incidents


• Mentor junior analysts and contribute to the development of the security team.


• Maintain current knowledge of security technologies and continuously improve security posture.

Skills:


• Excellent analytical and problem-solving skills.


• Strong communication and interpersonal abilities.


• Capable of working under pressure in a fast-paced environment


• Up-to-date knowledge of cybersecurity threats, trends, and best practices.

Qualifications


• Bachelor's degree in Computer Science, Information Security, or a related field.
• Professional certifications such as CISSP, CISM, or GIAC are highly desirable.
• Proven experience in incident response, forensic analysis, and threat intelligence.
• Expertise in managing SIEM, SOAR, ZScaler, and EDR solutions, particularly IBM QRadar and Crowdstrike
• Should be open to work in rotational shifts.
• Ability to independently manage and deliver client requested tasks.
• Understanding and experience with ITSM solutions such as ServiceNow, ManageEngine etc. is an added advantage.
• Min 3-4 years of relevant experience in SIEM administration and SOC management.
• Good understanding of proxy administration and management.



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