Head - Technical / Aftersales Training - 2 Wheeler - Gurgaon

1 week ago


Gurgaon, Haryana, India Michael Page Full time
Opportunity to lead a team Opportunity to work in a high visibility role

About Our Client

Our client is a leader in the 2 wheeler industry and is looking for a Technical / Aftersales Training Head.

Job Description

The Head - Technical / Aftersales Trainer will report to the Business Head and will be responsible for the following:

Deliver all Technical & non-technical courses to dealers and field teams Ensure self certification upto "Master" Level in Technician Certification, Service Operations and P&A Sales Work closely with the aftersales team and the dealers to assess and pursue new training opportunities Act as the Warranty and technical support between Dealers and business Create learning and development plans for the Dealer Network and dealer employees Facilitate training and development activities for dealers through assessment, collaboration, and delivery of learning plans

The Successful Applicant

The successful candidate will have the following:

13+ years of experience in technical training and after sales Technical knowledge of 2 Wheeler Strong interpersonal skills, leadership skills and communication skills to manage dealer
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