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Operations Associate

3 months ago

Bengaluru, Karnataka, India Easyship Full time
Easyship is revolutionizing logistics for eCommerce.

With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally.

At Easyship we believe in accelerating borderless commerce.

We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world.


Job Title:
Operations Associate (Logistics)

Reports to:
Logistics Project Manager

Location:
Bangalore Onsite

Key Relationships:

Internal - Sales, Finance, Operations and Tech teams

External - Client, Warehouse Partners, Freight Forwarding agents, and Couriers

Responsibilities:

  • Manage inbound Sales requests for Logistics Projects quotes; develop a shipping project plan and quote to Sales team.
  • Execute Logistics Projects from endtoend, including booking freight, managing partner & client coordination, tracking goods to destination, ensuring accurate and timely fulfillment operations with warehouse partners.
  • Track and report on each project's timeline and profitability; solve challenges and escalate when needed.
  • Manage a global network of 3PL and carrier partners; hold partners accountable to service level agreements.
  • Develop weekly and projectbased roadmaps to drive accountability and adherence to timelines.
  • Be the resident expert on Easyship Logistics capabilities and restrictions.
  • Communicate effectively with client and sales to ensure all project details are accurately conveyed in a timely manner.
  • Proactively identify problems, create solutions, and implement improvements.

Skills & Personal Qualities:

  • 2 years of experience working in a logistics or supplychain operations role. Graduates are welcome and can be considered as a junior role.
  • Ability to multitask and deal with time pressure
  • Ability to coordinate meetings and discussions with remote teams spread across multiple locations.
  • Hardworking and reliable. Not afraid to run the extra mile.
  • Rigorous attention to detail
  • Excellent written and verbal communication skills
  • MS Excel skills (Working with large data sets, lookups, and pivots).
  • High proficiency in English (verbal & written)
  • Knowledge of small parcel shipping, freight forwarding and ecommerce. Project management experience would be a plus.
  • Experience working with JIRA or other Project Management Software would be a plus.

Nice-to-have:

  • Experience in, eCommerce, 3PL, Parcel/Post, or Logistics industries would be advantageous
  • Knowledge of warehouse management systems (WMS) and other automation technologies used in fulfilment operations

What you'll get:

-
Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
-
Gym & Wellness Reimbursement: Training for a big race? Don't sweat it. We offer gym reimbursement for all employees.
-
Generous Vacation Policy:We think time off is essentialand we encourage it
-
Duvet Day: Perfect for those cold winter days, when you don't want to escape the warmth of your bed
-
Mental Health Day: You deserve a day off A chance to recharge and enjoy 'Me Time'
-
4 weeks of 'Work from Anywhere': Whether you're working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture
-
Professional Development: We're here to help you hit your career goals to help get you where you want to be.
-
Company issued laptop: Who wants to work from their personal laptop? Let's keep work and personal life separate
-
Unlimited Coffee, Drinks & Healthy Snacks: Because we love spoiling our team