Chat Support Intern
1 week ago
Job BriefResponsibilities and Duties:
- Handle lead enquiries & pitch the right course to the lead.
- Find prospects & pass it to the counselors.
- Respond on chats to provide resolution to the query.
- Keep records of lead interactions and transactions, recording details of inquiries.
- Follow up to ensure that appropriate actions were taken on leads' requests.
- Reporting of lead quality via chats.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Required Experience and Qualifications:
- Patience & Temperament
- Good communications skills
- Ability to listen and active problemsolving skills
- Good interpersonal skills
Expected deliverables/KPIs:
- Achieve daily, weekly and monthly targets.
- Chat resolution time under 1 minute.
- Clearing all lead queries within 24 hours.
- Employment TypeInternship
- Joining DateImmediate
- LocationLower Parel, Mumbai
- Min. ExperienceFresher
- StipendAs per industry standards
- DepartmentAdmissions and Sales
-
International Chat
1 week ago
Navi Mumbai, Maharashtra, India Hird Full timeMinimum 6 months in International chat experience.- **Shift:- **Rotational shift in U.S. Shift- Only Females:- Immediate Joiners:- Salary upto 26k CTC:Pay: ₹26,000.00 per monthApplication Question(s): What is your DOB: Only Females neededExperience: International chat: 1 year (preferred)Shift availability: Night Shift (preferred) Overnight Shift...
-
Customer Chat Support
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Asst. Mgr/Mgr -(NonTechnical)Timings:Night Shift (Permanent)Industry:BPO / ITESProcess:ChatFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingWork Mode:Work from officeKey Skills: Communication chat Communication Skills Chat Process Chat Support nonvoice Customer Service AssociateAccount : Comcast Chat Process(Non Voice Process)Work...
-
Chat Support Executive
1 week ago
Navi Mumbai, Maharashtra, India Hexaware Technology Full timeChat support ExecutiveRequirements:Graduate with minimum 1 year International Voice and Non Voice ProcessFreshers with excellent communication skills can also applyRoles and Responsibilities:Have to solve the queries of client through chatEducate current and potential customers with product and service information.Job Types: Full-time, FresherSalary: Up to...
-
Email & Chat Support Executive
1 week ago
Mumbai, Maharashtra, India Fortune Wellness Full timeKEY RESPONSIBILITIES:Generating sales leads.Managing incoming calls, Exceptional chat support.Building good relationships with customers.Identifying customers' needs.Meeting sales objectives.Keep detailed records of customer interactions, feedback, and inquiries for analysis and improvement.JOB DESCRIPTION: Prolific written communication via mail skills to...
-
Mumbai, Maharashtra, India MyGlit Full timeRole:Associate/Sr. Associate -(NonTechnical)Timings:Night ShiftIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Service chat Chat Process Freshers International BPOExperience - FreshersLocation - MumbaiQualification - Graduate / UnderGraduateJob Title: Non Voice (Chat Process) - Night Shift We...
-
Chat Support Executive
1 week ago
Mumbai, Maharashtra, India Futurz Full timeOpening for Chat process in an International BPONeed Excellent communication skillsHSC/Graduate freshers can applyLocation - MaladJob Types: Full-time, Regular / Permanent, FresherSalary: ₹9, ₹34,318.04 per monthBenefits: Health insurance Provident FundSchedule: Evening shift Night shift Rotational shiftSupplemental pay types: Performance bonus Shift...
-
Comcast(Chat Process)
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Telecalling/Telemarketing Exec.Timings:Night ShiftIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Communication Skills HSC Fresher Job Title: Non Voice (Chat Process) Night ShiftSalary upto 15.5k in hand We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process)...
-
Customer Support Voice Chat
1 week ago
Mumbai, Maharashtra, India 2coms Full timeOpen Position: Customer Support Voice/Chat in a leading multinational company in MumbaiAbout The Company: Our client is a global professional services company specializing in digital cloud and security services across 40+ industries.Job Description:Qualification: UG Grads welcome, fresh graduates can applyCandidates with minimum 6 months exp...
-
Chat Support Executive
1 week ago
Mumbai, Maharashtra, India Sitel Private limited Full timeHiring for Chat process ONLY FEMALS (Work from office) Andheri MUMBAI Only16th December Joining date- (Fashion cosmetic brand) Shift 24/7 any (9Hour shift) Night shift Need excellent written/verbal English comms. 5days Working (2 Rotational Off) HSC with 6month BPO Experience Graduate fresher2nd slab: 18k Inhand plus Traveling allowance 2.5k and other...
-
Customer Support Voice Chat
1 week ago
Mumbai, Maharashtra, India 2coms Full timeOpening forCustomer Support Voice/ Chat in a top leading MNCMumbaiAboutThe ClientOur Client isa global professional services company with leading capabilities indigital cloud and security. Combining unmatched experience andspecialized skills across more than 40 industries we offer Strategyand Consulting Technology and...
-
Email/Chat Support- Fresher's
1 week ago
Navi Mumbai, Maharashtra, India 2coms Full time1Exciting Opportunity For Non-Technical Graduate Freshers to Start Your Career In A Leading MNC @MumbaiAbout the Client:Our client is an Irish-domiciled multinational company that provides consulting and processing servicesJob Role :To provide e-mail chat support to the client of the company.Ensuring customer queries are answered to their...
-
Email/Chat Support- Fresher's
1 week ago
Navi Mumbai, Maharashtra, India 2coms Full time1 Exciting Opportunity For Non-Technical Graduate Freshers to Start Your Career In A Leading MNC @MumbaiAbout the Client:Our client is an Irish-domiciled multinational company that provides consulting and processing services.Job Role:To provide e-mail chat support to the client of the company.Ensuring customer queries are answered to their...
-
Email/Chat Support- Fresher's
1 week ago
Mumbai, Maharashtra, India 2coms Full timeJob Description 1 Exciting Opportunity For Non-Technical Graduate Freshers to Start Your Career In A Leading MNC @Mumbai About the Client: Our client is an Irish-domiciled multinational company that provides consulting and processing services.Job Role :To provide e-mail chat support to the client of the company.Ensuring customer queries are answered to their...
-
Customer Chat Process Executive
1 week ago
Mumbai, Maharashtra, India MyGlit Full timeRole:Asst. Mgr/Mgr -(NonTechnical)Timings:Night ShiftIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Customer Relations Customer Service Time Management Communication Skills Customer oriented Customer Care Voice and non-voice customer support- Job Title:Non Voice (Chat Process) - Night...
-
Customer Service-chat Process
1 week ago
Mumbai, Maharashtra, India Tech Mahindra Full timeTech Mahindra Business Services Malad, Mumbai has opportunity in CHAT Processes.*Eligibility: HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (chat) SSC with minimum 1 year of INTERNATIONAL BPO experience. Ex Transportation Boundary- (Churchgate to Virar, CST to Thane, CST to Vashi)*Benefits: Salary Offered + Performance Incentives +...
-
Chat Customer Service Representative
1 week ago
Mumbai, Maharashtra, India TTEC Full timeChat Customer Service RepresentativeBringing smiles is what we do at TTECfor you and the customer. As a Chat Customer Service Representative working onsite in Mumbai for financial account, you'll be a part of creating and delivering amazing customer experiences while helping them with technical & troubleshooting requirements while you also #experienceTTEC,...
-
Chat Process Executive
1 week ago
Mumbai, Maharashtra, India Career Growth India Full timeJob Information: Salary- Rupees Selecation Base / Monthly Shift- Flexible Job Level: Executive Job Experience:- Fresh Job Qualifications- 12thResponsibilities and DutiesNeed to do the process over chat.Communicate with customers in real time and resolve the issues for any services.Client support handling.Maintain accurate customer records.Required...
-
Software Support Specialist I
1 week ago
Mumbai, Maharashtra, India ConnectWise Full timeGeneral Summary: The Software Support Specialist I is responsible for assisting ConnectWise partners in diagnosing and resolving a partner's product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting partners back on track to having a positive experience with ConnectWise...
-
Senior Customer Support Specialist
1 week ago
Mumbai, Maharashtra, India Apport Software Solutions Private Limited Full timeWe are seeking a Senior Customer Support Specialist with a strong background in computer science or computer engineering. The ideal candidate will have extensive experience in technical support, a deep understanding of SaaS platforms, and the ability to provide solutions to complex technical issues. You will play a crucial role in maintaining the highest...
-
Chat Support Executive
1 week ago
Mumbai, Maharashtra, India WNS Global Services Full timeWALK-IN DRIVE WALK-IN DRIVE WALK-IN DRIVE - 23 And 24 Nov 2023Exciting opportunity to work with International processPlease walk in for an interview at WNS, Gate no 2,plant 5,Vikhroli west.Call Karan on Job Types: Full-time, PermanentSalary: From ₹220,000.00 per yearSchedule: Night shift Rotational shiftSpeak with the employer