Analyst / Senior Analyst - Remittance T500-11999

2 weeks ago

Delhi, Delhi, India Talent500 Full time

About the Role:

Position Title:
Analyst/ Sr Analyst

Corporate Title:
Analyst

Reporting to:
Vice President

Location:
Bangalore

Job Profile

Purpose of Role:
Responsible for the daily processing / supervision and control of workflow for the daily functions / transactions
pertaining to the various products related to the department. Be seen as support to Head of Department in smooth and proper execution of operations of the Department.

Supervise and oversee the team's development and provide training where required as proposed by the Head of Department to ensure high level of job knowledge and role coverage.


Main Responsibilities:

Process:
Perform the duties of Maker / checker for the activities assigned diligently.
Understand the process/ policies of the Bank and adhere to the needs.

Work closely with overseas branch to process / execute the transactions as per accuracy / quality standards / SLA's of the Bank.

Learn the system functions and adhere to the controls.
Support overseas branch to resolve operational incidents/reporting (if any).
Provide suggestion(s) to improve/streamline the operational processes.

Customer:
Develop and maintain strong stakeholder management with key stakeholders within Company.
Support and resolve customer inquiries and provide excellent customer service.

Work in partnership with Compliance to understand relevant operational guidelines, Company's standard procedures and local regulations and assess the impact on the daily operations workflow.

Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.

To support developmental projects relating to the Department.

People:
Provide guidance and support to more junior members of the team. Assist in the training and development of individuals to ensure high level of job knowledge.

Other / Control:
Perform the checking process on operational issues, escalated by the less experienced members of the team.
Perform the reconciliation of any daily pending transactions

Support the Head of Department in determining the level of support on new Company product offerings by carrying out reviews on resourcing issues,internal policies, workarounds and system capabilities.

Support the Head of Department in achieving the department's KPIs, set by the Branch Management.
Support in managing the risk profile for the department.
Support internal and external audits within the department by preparing documentation as required
Maintain good working knowledge of industry trends, products, relevant laws and regulations.
Adhere to all company policies as well as guidelines

Candidate Profile:
Minimum 4 to 10 years of relevant experience in managing remittances and other payment products
Strong PC skills (MS Office)

Knowledge of SWIFT message types and Payment Systems; GPP, CHAPS, SEPA, RTGS etc Extensive experience in Account opening process, static data maintenance process & customer data management.

Exposure to clearing and payment processes (Both inward and outward)

Understanding various system application used for clearing/ deposit booking (remarks:
The experience shall be updated according to the department)
Exposure to regulatory guidelines related to domain.
Good interpersonal skills to deal courteously and effectively with others.
Attention to details.

Equal Opportunity Employer:


The Company is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

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