![ICON plc](https://media.trabajo.org/img/noimg.jpg)
IT Service Partner
2 weeks ago
From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success.
Healthcare Intelligence Experts.
Symphony Health, part of the ICON plc family, is a team of curious thinkers and intellectual problem solvers driving the healthcare data industry forward.
We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients - life science manufacturers, payers, and providers - have today, as well as those they'll have tomorrow.
Together, we can help patients get the right drugs at the right times.Role Summary:
What do you do?
In the context of representing and supporting IT Operations for business service lines, the IT Service Partner is expected to:
- Act as the primary point of contact for high-level IT matters related to a business service line, working closely with the IT System Business Owners and peer IT GBS departments
- Ensure the agreement of, and operation adherence to SLAs / OLAs and delivers meaningful and relevant reports
- Provide representation on support and governance meetings with IT System Business Owners
- Collaborate closely with the Project Management Office and IT Business Partners to ensure projects are fit for operational support
- Create and maintain support strategies for IT systems
- Identify, analysis, respond and monitor IT related risk
- Negotiate contracts and maintain a working relationship with external IT support vendors
- Manage all aspects of continual service improvement initiatives
- Maintain a plan, actions register or scheduling of activities
- Undertake project management duties for IT Operations as required
- Identify and communicate both hard and soft cost saving and cost avoidance opportunities
- Prioritise workload and communicate concerns in a timely, effective fashion
- Take ownership of high profile issues, ensuring rootcase analysis is conducted and a corrective / preventative action plan is followed through
- Support IT-Operations with efforts such as vendor assessments, mergers & acquisitions, RFPs, bid defenses, communications, audits and regulatory compliance
- Coordinate IT groups and lines of business on activities such as system performance, disaster recovery, capacity planning, availability, change, access management, problem management and service desk tickets etc.
- Undertake other related duties as may be assigned from time to time
- Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Travel (approximately 10%) domestic and/or international.
What do you need?
- Degree in computer science or a related study accompanied by 5+ years of experience in Alteryx development.
- Experience in at minimum 1 Lifecycle Alteryx Server Implementation/Upgrades.
- 3+ years of experience in SQL/ HIVE.
- Full life cycle experience (requirements gathering through production deployment) in all aspects of software development using Alteryx Server, Alteryx Designer.
- Translate business needs into technical and system design specifications.
Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment.
-
Learning and Development Partner
2 weeks ago
Bengaluru, Karnataka, India Corporation Service Company Full timeTitle: Talent Partner Location: Bangalore Mode : Hybrid Working Hours : 45 hours / week The position This position is responsible for the delivery and program management of a range of learning and development programs to meet the needs of business. With your expertise in this space, you will work with colleagues from the HR Team, Business...
-
IT Service Partner
2 weeks ago
Bengaluru, Karnataka, India Paychex Full timeReceives calls from internal employees and is the first-line end user single point of contact to resolve technical related issues. Follows documented policies and procedures for effective request/issue recording and tracking while delivering quality customer service. Keeps end users informed on request or incident status and progress Makes an assessment of...
-
People Services Partner
2 weeks ago
Bengaluru, Karnataka, India Vonage Full timeVonage Human Resources Mission: We act as a strategic partner with the business to maximize the value of Vonage's greatest asset - our people. We embrace change and the opportunity it brings, acting as a catalyst to enable all Vonage employees to develop and contribute to their optimum potential. We leverage industry bestpractices. Our team is focused and...
-
IT Service Partner-night Shift
2 weeks ago
Bengaluru, Karnataka, India Paychex IT Solutions India Full timeEOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.ABOUT THE ORGANIZATION Paychex, Inc. is an American provider of human...
-
Junior People Services Partner
2 weeks ago
Bengaluru, Karnataka, India Vonage Full timeVonage Human Resources Mission: We act as a strategic partner with the business to maximize the value of Vonage's greatest asset - our people. We embrace change and the opportunity it brings, acting as a catalyst to enable all Vonage employees to develop and contribute to their optimum potential. We leverage industry bestpractices. Our team is focused and...
-
MS / Services Client Partner
2 weeks ago
Bengaluru, Karnataka, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
-
Finance Services Finance Business Partner
2 weeks ago
Bengaluru, Karnataka, India Dentsu Aegis Network Full timeThe purpose of this role is to provide financial advice and guidance to the Finance Services leaders in relation to the overall costs of Finance Services, and ongoing charging.The Finance Business Partner will work closely with the Global Transformation Director, as well as other members of the programme team, locally and regionally.Job Title:Finance...
-
Ww Gtm Shared Services
2 weeks ago
Bengaluru, Karnataka, India Quess IT Staffing Full timeAbout Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...
-
French Speaking Service Partner Coordinator
2 weeks ago
Bengaluru, Karnataka, India Unisys Full timeWe Believe in BetterWe are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities...
-
French Speaking Service Partner Coordinator
2 weeks ago
Bengaluru, Karnataka, India Unisys Full timeJob Description We Believe in Better**We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.Our associates are at the forefront of everything we do, driving our clients' successes while giving...
-
Partner Enablement Reviewer, Partner Enablement
2 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full timeBachelor's degree. Speak, write, and read fluently in English. Experience with Excel.Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses. We operate at the intersection of content, eCommerce and advertising, offering a rich array of brand building, digital display, and search advertising solutions. We start with the...
-
Service Transition Manager
2 weeks ago
Bengaluru, Karnataka, India IT Full timeJob Title: IT Service Transition ManagerAre you an experienced IT professional looking for a new challenge? We are seeking a detail-oriented individual to join our team as an IT Service Transition Manager.Roles and Responsibilities:Manage end-to-end transition of IT services, including planning, coordination, and execution.Serve as the transition manager for...
-
Partner Marketing
2 weeks ago
Bengaluru, Karnataka, India Infosys Finacle Full timeRole: Member – Channels and Ecosystem MarketingExperience: 5+ yearsLocation: BangaloreAbout Infosys FinacleFinacle is an industry leader in digital banking solutions. We are a unit of EdgeVerve Systems, a product subsidiary of Infosys. We partner with emerging and established financial institutions to help inspire better banking. Our cloud-native solution...
-
Partner Marketing
2 weeks ago
Bengaluru, Karnataka, India Infosys Finacle Full timeRole: Member – Channels and Ecosystem Marketing Experience: 5+ years Location: Bangalore About Infosys Finacle Finacle is an industry leader in digital banking solutions.We are a unit of Edge Verve Systems, a product subsidiary of Infosys.We partner with emerging and established financial institutions to help inspire better banking.Our cloud-native...
-
Bengaluru, Karnataka, India Chhota CFO Full timeCompany DescriptionChhota CFO is a team of experienced Chartered Accountants, Cost Accountants, and Company Secretaries based in Bengaluru. Our mission is to be your trusted collaborators, providing pragmatic solutions and prioritizing client satisfaction. We offer a comprehensive range of services from incorporation to IPO and beyond, supporting businesses...
-
Partner Technical Consulting
2 weeks ago
Bengaluru, Karnataka, India Microsoft Full timeOverview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...
-
Partner Marketing
2 weeks ago
Bengaluru, Karnataka, India Infosys Finacle Full timeRole: Member – Channels and Ecosystem MarketingExperience: 5+ yearsLocation: BangaloreAbout Infosys FinacleFinacle is an industry leader in digital banking solutions. We are a unit of EdgeVerve Systems, a product subsidiary of Infosys. We partner with emerging and established financial institutions to help inspire better banking. Our cloud-native solution...
-
Partner Manager
2 weeks ago
Bengaluru, Karnataka, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Partner Technical Consulting
2 weeks ago
Bengaluru, Karnataka, India Microsoft Full timeOverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Partner Development Specialist
2 weeks ago
Bengaluru, Karnataka, India AWS India - Karnataka - D11 Full timeAWS is one of Amazon's fastest growing businesses, serving millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers building the next generation of global industry leaders. AWS customers are driving some of the most exciting innovation in their industries today, creating...