Customer Service Representative
1 week ago
Company:
Location: Chennai
Training Period: 15 days (Unpaid) direct
Compensation: 12% commission per client conversion
Contact: Send CV to and
is dedicated to providing top-notch services to our clients, ensuring their satisfaction and loyalty through exceptional client relationship management. We offer a dynamic and supportive environment where your skills and expertise can thrive.
Job Overview
We are seeking a dedicated Customer Service Representative to join our Customer Service team. This role involves handling customer queries, resolving issues, and providing detailed information about our products and services. The successful candidate will be the primary point of contact for our clients and will play a crucial role in ensuring their satisfaction.
- Handle customer queries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
- Provide detailed information about our products and services to customers.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal departments to address customer needs and provide tailored solutions.
- Follow up with customers to ensure their issues are resolved and they are satisfied with our services.
RequirementsWillingness to undergo a 15-day unpaid training period.
Communication Skills: Excellent verbal and written communication skills.
Customer Service: Previous experience in customer service or a related role.
Problem-Solving: Strong problem-solving skills and a proactive attitude.
Technical Skills: Proficiency in using customer service software and Microsoft Office Suite.
Interpersonal Skills: Ability to build and maintain strong relationships with customers.
Organization: Strong organizational skills and attention to detail.
Benefits12% commission per client conversion.
Flexibility to work from anywhere post-training.
Opportunity to work with a dynamic and innovative team.
Continuous learning and professional growth opportunities.
How to Apply:Interested candidates are invited to send their CVs to and Please ensure your CV highlights relevant experience and skills.
Join us at and contribute to groundbreaking research and consulting projects while enjoying the flexibility of remote work and the potential for high earnings through client conversions.
Requirements
requirements gathering,Problem-Solving Skills,Technical Skills,Adaptability,Communication
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