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Academic Counsellor
1 week ago
The ideal candidate for this role is that you are a proven sales performer adept in direct-toconsumer consultative sales.
You are comfortable working with high ticket size products thatrequire focussed nurturing over a period and yet can build urgency for the end consumer todecide fast.
You have worked in a highly competitive sales environment and have been at thetop 10 percentile of your team.What will you be doing?
- Being a mentor and guide, who potential learners can look up to for career advice.
- Counselling potential learners, helping them plan their career path and understanding howupGrad can catalyse their career.
- Carrying weekly enrolment/revenue and collection targets.
- Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes makingphone/video calls, product demonstration, sales closing and post-sales relationshipmanagement.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providingconstant feedback to the marketing team on lead quality. What are we looking for?
- Individual with outstanding English communication skills (written and verbal), interpersonaland presentation skills.
- Hardworking Individuals with high dedication and extreme determination.∙ Experience inEdTech sales would be an advantage.
- Rockstar sales performers with proven track records.
- Individuals who take a disciplined approach towards building funnels, tracking feedback,prioritising tasks and overachieving targets and deadlines.
- Sales bent of mind, to understand and effectively communicate what upGrad is offering to itsprospective learners and achieve revenue targets.
- Passion for always delivering the highest levels of customer service.
- Basic proficiency in MS Office Suite is required.
- Minimum of 100+ Dials every day with 40+ Connects.
- 2 hours of talk time on an average per day & 1 Video Session
- 2 enrolled students per week.
- Bachelor's Degree
- Strong verbal communication skills; ability to manage outcomes through influencing andpersuading others
- Excellent written communication skills; ability to create effective communication in responseto unique situations
- Organizational and time-management skills; work under pressure and deliver multiple tasksagainst competing and tight deadlines
- Strong attention to detail and ability to produce error-free work
- Clear thinker and skilled problem solver
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