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Software License Specialist/SAM Service Now

3 months ago

Bengaluru, Karnataka, India HCLTech Full time

Experience: 8+ Years

  • Software publisher auditing experience.
  • Licensing expertise in three or more major vendors out of Microsoft, IBM, Oracle, SAP, Autodesk, Adobe, SAS, Symantec, MacAfee, SAG, Open-Text etc.
  • Possess good knowledge of licensing complexities across publishers and licensing metrics. Desirable: ITIL / CSAM / Licensing Certification for Microsoft or any other publisher.
  • Good working knowledge on ServiceNow SAM Pro tool, SCCM and integration activities.
  • Reports creation and dashboard optimization in ServiceNow Sam Pro.
  • Working Knowledge / Operational knowledge of License Management tool like ServiceNow SAM Pro, Snow Software, Flexera, Aspera, Map (MS) etc.
  • Ability to understand licensing terms & conditions and license metrics of new software publisher or product.

Roles and Responsibilities:

  • Assisting in Software Asset Management (SAM) and Software Publisher audits.
  • Able to create baseline from the entitlement data. Preparing Entitlement and Deployment reports for clients. Generate ELP for the software products Calculate the effective demand and Effective licenses in the environment Identify and mitigate risks from an ELP assessment.
  • Understand terms and conditions defined in the Software contract and advise the organization on software optimization.
  • To contribute to development of practice areas through value-add activities in the knowledge domain.
  • To ensure project deliverables within quality standards and timeline