Architect ( Experience Cloud- Analytics)

1 week ago

Bengaluru, Karnataka, India Adobe Full time
Our Company

Changing the world through digital experiences is what Adobe's all about.

We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.


We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The challenge

Digital is making usual business models obsolete and impacts every stage of the customer lifecycle. Leading companies are turning to the Adobe Experience Cloud to help them stay ahead.

Adobe's Multi Solution Architecture team is a dynamic team of elite consultants who partner with customers on defining, executing and governing their digital marketing strategies so they can realize the most value from their Adobe investment.

We work with senior executives to understand the customer's business challenges, envision the solutions, and turn the vision into reality.

We bring strategy and technology together to help our customers solve their critical marketing problems.


As an Architect, your (leadership) executive presence, digital marketing strategy, software and technical architecture expertise will guide cross-functional project teams through definition, deployment and optimization stages of Adobe Consulting engagements and ensure Customer success.


You will leverage your deep knowledge of digital marketing technology to align overall solution architecture to digital marketing strategy to become a trusted advisor to organizations that are planning, implementing and optimizing cross-channel digital marketing and experience initiatives.

Who you are


If you thrive in a hard-working environment where your ideas will shape both your Customer's strategy and the go forward vision of your Consulting practice, then this is the team for you.


Your responsibilities are as follows:

Strategic excellence:

Construct technical architecture of multiple solutions fitting client's industry standards, use cases, strategy and technical needs
Work with technical leads to design a solution that optimally utilizes Adobe products and other technology / tools and supports clients use cases, strategy and industry standards
Break down Customer strategies into phased roadmaps according to priorities, industry best practices, technology prerequisites and dependencies
Align roadmap phases to executable use cases
Contribute to Customer's digital marketing strategies based on industry best practices
Provide strategic guidance and direction to Customers for maximizing their digital marketing effectiveness.
Use the latest best practice learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data driven insights
Assist with defining digital marketing Solution and Consulting scope during sales cycle

Progress overall maturity and scale of Consulting Practice by creating and sharing knowledge in the form of whitepapers, best practices, methodologies, templates, etc.

Aware about latest technology trends, innovations and directions

Execution excellence:

Act as Lead Consultant on large, complex customer engagements that may involve multiple project teams from Adobe, Client, or partner organizations
Coordinate with the core and field engineering teams as needed
Oversee technical project delivery process with key contributors to help manage scope
Maintain regular communication with both the customer and internal teams, and constantly manage customer expectations
Break down complex business and technical strategies and roadmaps into consumable requirements for Adobe Solution teams to execute against
Achieve customer satisfaction through successful delivery of defined project scope and expanded partnership / ongoing engagements
Review current customer implementation and landscape with emphasis on multi solution and digital strategy alignment
Compile and communicate customer requests and deployment issues internally to our core product teams through detailed use cases and documentation of current challenges
Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice

Your skills and experience

Mandatory technical skills: 12+ years of experience in designing solutions involving Adobe Solutions
Experience in integration architecture patterns.
Preferred technical skills are Adobe Experience cloud (Adobe Analytics, Adobe Target, AJO, CJA & personalization platforms) and Digital marketing strategy
Understanding of custom software development processes and engagement methodologies in

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