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Engineering Manager
4 months ago
Join us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and most significantly to each other's success.
The provides full-fidelity monitoring and fixing across infrastructure, applications, and user interfaces, in real-time and at any scale, to help our customers keep their services reliable, innovate faster, and deliver great customer experiences.
Role
As a Site Reliability Engineering (SRE) Manager at Splunk, your primary role is to help your team reach its maximum potential through mentorship, staying engaged with our current projects, participating in design and technical decisions, and helping the team overcome any challenges that they encounter. As an execution owner, you will work with various teams and partners in the organization to track workstreams, facilitate decision-making making, communicate risks and status, and manage dependencies. While you won't be coding on a day-to-day basis, you will demonstrate your strong technical background to drive architectural and software design conversations and provide technical guidance to the team when necessary.
You will:
Hire and develop an engineering team, focused on making our industry-leading technology even more valuable to our customers. Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. You will work with the team to develop long-term roadmaps to efficiently scale and manage our infrastructure services. You will be responsible for the execution and delivery of your team. You will work with the product management team to help resolve priority conflicts , facilitate decision-making, and develop the roadmap for your team. You will cultivate an atmosphere of continuous improvement by serving as a mentor, and technical advisor. You will ensure that the infrastructure platform is resilient, performant, compliant, and secure You will improve the cross-team/time zone/regional cooperation mechanisms, and provide SRE solutions in line with actual business scenarios based on business orientation. You will plan and support the career development of your team members.Must-Have:
8+ years of cloud infrastructure or site reliability engineering experience 3+ years of strong hands-on cloud infrastructure experience on public cloud platforms specifically AWS or GCP. Experience deploying, managing, and troubleshooting large-scale Kubernetes clusters in the public cloud Demonstrated experience leading cloud infrastructure and/or site reliability engineering teams focused on operational excellence and automated, self-service solutions. Demonstrated experience as a technical lead for successful, large-scale cloud projects . Experience building and managing global SRE team(s), including team recruitment, new talent training, system operation/maintenance/coordination, and team culture building. Manage on-call processes to respond to performance and reliability issues, and establish standard processes for coordinating escalation to resolve issues and minimize downtime. Develop process specifications and plans for compliant access, configuration, disaster recovery, and fault handling of critical paths of SRE services. Solid understanding of SRE principles including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts. Strong communication skills both verbal and written.Preferred
AWS Solutions Architect certification preferred. CKA and HashiCorp-certified Terraform Associate certifications preferred Experience with deployment, operations & performance management of one or more of the following large-scale clusters such as Cassandra, Kafka, Elastic Search, MongoDB, ZooKeeper, Redis, etc. Experience with infrastructure automation and scripting using Python and/or bash scripting. Exposure to monitoring tools such as Splunk, Prometheus, Grafana, ELK stack, etc. in order to build observability for large-scale microservice deployments. Experience with security/compliance frameworks such as SOC2, PCI, and/or FedRAMP.Bachelors/Masters or equivalent experience in Computer Science, Engineering, or related technical field, or equivalent practical experience.
