Front Office Trainee

1 week ago


Thrissur, Kerala, India Sreeja Myst Full time
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.

Verify/adjust billing for guests.

Communicate to appropriate staff when guests are waiting for an available room.

Clear departures in computer system.

Coordinate with Housekeeping to track room status and guest concerns.

Prepare daily reports

Supply guests with directions and information.


Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.

Arrange transportation for guests/visitors when needed

Process all payment types, vouchers, paid-outs, charges, and provide change.

Ensure uniform and personal appearance are clean and professional for staff

Speak using clear and professional language; answer telephones using appropriate etiquette.

Perform other reasonable job duties assigned by Management

Job Types:
Full-time, Permanent

Pay:
₹5, ₹18,000.00 per month

Benefits:

  • Food provided

Schedule:

  • Day shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Work Location:
In person
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