Duty Officer

2 weeks ago


Gorakhpur, Uttar Pradesh, India PVR INOX Ltd Full time

Key Responsibilities:

  • Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools

This includes:

  • Cinema is clean
  • All POS/ Equipment's are active
  • Ensure BGM is ON
  • Marketing collaterals in responsibility area are in place
  • Conducting Preopening Audi check
  • Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence
  • Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness
  • Coordinating and multitasking job duties in a busy environment
  • Adhere to strict staff grooming and hygiene standards
  • Ensure that Audi's are opened in time and ESP (Front Enders) is available at the Exit to thank the patrons
  • 100% assistance to the ESP.
  • Responsible for maintain proper FIFO with special care to perishable product
  • Maintains Displays, Danglers & all visuals at candy
  • Responsible for customer query handling/situation handling
  • Well versed with Movie synopsis and genre
  • Train the staff for up selling, suggestive selling and in auditorium (SOS) selling
  • Responsible for Compliance of Audit points and execution as per set norms
  • Responsible for TAT for Patron complain resolution.
  • Responsible for Training and Grooming of ESP as per SOP.
  • Control on pilferages in allocated area during the shift
  • Bills to be generated against every purchase and no cash variance (at concessions)
  • Knowledge and functioning of Projection machine / software

Pay:
From ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Rotational shift

Experience:

- total work: 2 years (required)

Work Location:
In person
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