Avaya Manager

2 weeks ago


Chennai, Tamil Nadu, India True Talents Consulting Private Limited Full time
AVAYA VOICE L3- Chennai

Experience required for the Job:
years

Job Location:
Chennai

JD :

  • The Voice engineer to assist with design, implementation and security of a variety of unified communications in enterprise environments
  • Expertlevel knowledge of Avaya Media Servers, Virtual/System Platform, MCC/G-Series gateways, ESS, LSP and Avaya adjuncts
  • Expertlevel knowledge of Avaya UC, System/Session Manager, Communication Manager, IP endpoints, SIP, H.323
  • Expertlevel knowledge in Oracle SBC , Avaya SBC
  • Expertlevel knowledge in Verint Recording instance.
  • Strong experience in designing and supporting global/national Voice network
  • Strong experience in Avaya Call Center solutions including but not limited to ACD, CMS, WFM, Verint
  • Experience with call routing; ARS, AAR, VDN, Vector programming
  • Experience with VoIP monitoring tools
  • Strong knowledge of IP networking, Active Directory, DNS, DHCP and other protocols
  • Experience with Avaya messaging platforms (Aura Messaging, IEX Messaging, etc.)
  • Experience in Voice trunking including SIP, IP, PRI, POTS, etc. and working with service providers in providing solutions
)
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