Risk Investigator

2 weeks ago


Bengaluru, Karnataka, India PhonePe Full time

About PhonePe
PhonePe is India's leading digital payments platform with over 400 million+ registered users.

Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments.

PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with.

In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.

PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others.


PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc.

directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally.

Culture


At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do.

We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

About the Team:

  • The PhonePe AML & Sanctions Operations is a part of the Trust & Safety team which is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. We are focused on safeguarding our platform from potential ML / TF risks by implementing various controls and timely actions. If your dream is to build processes and digital tools to better understand financial transactions and identify trends that would impact millions of customers, partnering with some of the best minds and executing on your dreams with purpose and speed, join us

Roles & Responsibilities:

  • A good understanding of Anti Money Laundering and Fraud Workflow (Transaction Monitoring & Sanctions).
  • Identify and research the patterns, trends and anomalies in complex transactional & customer data to detect, prevent, mitigate & report suspicious activity related to ML / TF
  • Drafting & Filing of Suspicious Activity Reporting/Suspicious Transaction reports (SAR/STR) to the Financial Intelligence Unit (FIU-IND)
  • Collaborating within the team & with external stakeholders to work towards the team goals
  • Understanding & Identification of Red Flag Indicators / Anomalies on various products, services and various workflows within PhonePe
  • Transaction Monitoring alert mitigation on a daily basis along with Investigative Mindset.
  • To suggest process improvements, identify challenges & automation opportunities to improve operational efficiencies on various business / products verticals
  • Ability to understand the latest & emerging trends in Fraud & Anti Money Laundering domain in India

Education & Preferred Qualifications:

Requirements include, but are not limited to:

  • Graduate Degree; MBA or other post graduate degree is a plus
  • Good Understanding of Know Your Customer, Customer Onboarding & Transaction Monitoring.
  • Any AML related certification is an added advantage.
  • Team player with excellent drafting and strong interpersonal skills along with verbal communication is a must.
  • Proficient in MS Office (Word/Excel/Powerpoint) and basic understanding of SQL would be a plus

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
-
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
-
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
-
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
-
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
-
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
-
Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

_Working at PhonePe is a rewarding experience Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe __on our blog_**_._
  • Risk Investigator

    2 weeks ago


    Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group:PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    Communication Skills Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills Demonstrated ability to...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience Speak, write, and read fluently in English Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or ecommerceAbout the team:The mission of Shopping Experience Protection Operation (SEPO) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors,...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    Speak, write, and read fluently in English Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Education Qualification: Graduation in any stream. Passion for learning, improving and keeping up with risk trends in the ecommerce market and commitment to Amazon's emergence as the world's most customercentric company Good Time...


  • Bengaluru, Karnataka, India ADCI - Karnataka Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...

  • Risk Investigator

    2 weeks ago


    Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group: PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience Speak, write, and read fluently in English Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or ecommerceTransaction Risk Investigator - SPRO"Please note that this job role is a seasonal role (FTC) for 6 months on the payroll of Amazon."About the team:The...

  • Risk Investigator

    2 weeks ago


    Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group: PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Risk Investigator

    2 weeks ago


    Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group:PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as...


  • Bengaluru, Karnataka, India ADCI - Karnataka - A66 Full time

    Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation andElimination of online ecommerce risk. Ideal applicants will have...


  • Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group: PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience Speak, write, and read fluently in English Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or ecommerce This role is a seasonal role ( FTC ) for a period of 12 months on the payroll of AmazonTransaction Risk Investigator - SPRAbout the team:The mission of...


  • Bengaluru, Karnataka, India HSBC Full time

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...


  • Bengaluru, Karnataka, India timesjobs Full time

    ## Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. Ideal applicants will have...


  • Bengaluru, Karnataka, India HSBC Full time

    Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to...


  • Bengaluru, Karnataka, India First Abu Dhabi Bank Full time

    Job Description Job Purpose: The Group Fraud Risk & Investigations function is part of the group's Risk Management function and provides second line Fraud Risk oversight for the firm's front office and support / control functions. The role of the Fraud Investigations Manager entails leading a team of Fraud Investigators in alignment with the...


  • Bengaluru, Karnataka, India First Abu Dhabi Bank Full time

    Job Description Job Purpose: The Group Fraud Risk & Investigations function is part of the group's Risk Management function and provides second line Fraud Risk oversight for the firm's front office and support / control functions. The role of Specialist Fraud Investigator is to support the VP Fraud Investigations in the delivery of the function's...


  • Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

    1+ years of customer service experience Speak, write, and read fluently in English Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience in payments or ecommerceCommunication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response....


  • Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe Group:PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as...