Automation Specialist, Crowd and Delivery Automations

2 weeks ago

Hyderabad, Telangana, India Appen Full time

Responsibilities

  • Automation Strategy Development: Collaborate with the Crowd and Delivery organizations to develop a comprehensive automation strategy that supports our business objectives, identifies cost optimization opportunities, and integrates current market trends.
  • Process Identification for Automation: Analyse existing workflows within the Crowd and Delivery organizations to identify processes that can benefit from automation, aiming to improve efficiency and the overall contributor experience.
  • Automation Solution Design: Take the lead in designing and implementing automation solutions that streamline operations, reduce manual intervention, and enhance the accuracy and speed of project execution.
  • Cross-Functional Collaboration: Work closely with various teams to understand their workflows and challenges, ensuring that automation solutions are customized to meet diverse business needs.
  • Performance Monitoring and Optimization: Continuously monitor the effectiveness of deployed automation solutions, gather user feedback, and make necessary adjustments to optimize performance and operational efficiency.
  • Training and Support: Create and conduct comprehensive training sessions and provide continuous support to teams adopting new automated processes, ensuring smooth integration and maximization of new tools and systems.

Qualifications

  • Bachelor's degree in business administration, Information Technology, or a related field.
  • 1-3 years of experience in project management, with a specific focus on automation or process improvement.
  • Strong proficiency in programming languages such as C++, Python, or JavaScript, and the ability to use these skills in developing or integrating automation solutions.
  • Demonstrated experience in leading cross-functional projects and collaborating effectively with diverse teams.
  • Excellent analytical, problem-solving, and decision-making capabilities.
  • Exceptional communication and interpersonal skills, with a proven ability to train and support team members in adopting new systems and processes.
  • A track record of successfully implementing automation solutions that have significantly improved efficiency and effectiveness.
  • This role is ideal for a dynamic individual eager to leverage technology to make a tangible impact on our operations and contribute to the ongoing success of our projects.

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