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Collector

3 months ago

Pune, Maharashtra, India NielsenIQ Full time

Job Description:

ABOUT THIS JOB


At Nielsen, a Collector performs the collection process in order to ensure payment of invoices according to the policies and procedures in Nielsen.

Collecting accounts receivable allowing its operation in terms of Nielsen cash flow

RESPONSIBILITIES
Responsible for monitoring and maintaining assigned accounts

  • Customer calls, and any correspondence, customer reconciliations in order to followup collection in a fast paced goal oriented
Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
Monitor and record customer account details for non payments, delayed payments and other irregularities (disputes)
Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
Scalate with Revenu Controller and CS to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal Nielsen process
Request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification
Providing customer service regarding collection issues, process and review account adjustments, resolve client disputes and short payments
Accountable for reducing delinquency for assigned accounts
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Dispatch invoices to the client, could be by mail, mailing or portal sites
Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial disputes resolutions and additional actions to accelerate the collection process
Establish and maintain effective and cooperative working relationships with Revenue Associates to accelerate actions financial disputes resolution
Support Cash Applications team on invoicing reconciliation, payments identifications

A LITTLE BIT ABOUT YOU


A successful Collector will ensure all basic key performance indicators pertaining to Account Receivables aigin, Collection target fulfilment, average time on disputes resolution and DBO are achieved for the respective market.

S/he will have built a successful working relationship with Revenue Associates and Revenue Controllers.

QUALIFICATIONS
Degree in Finance or Accounting preferred. MBA/ Post graduation is preferred
Fluency in English and local language mandatory; third regional language preferred
Experience working in multinational, multi-cultural environment
Experience working with remote counterparts
Experience working in Collections for more than 6 yrs

Additional Information

About NIQ


NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.

In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

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Our commitment to Diversity, Equity, and Inclusion


We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

  • NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._