Technical Writer

2 weeks ago

Bengaluru, Karnataka, India Wooqer Full time

Job Description – Technical Writer

About Wooqer

Wooqer is an App for businesses to digitize frontline operations, trusted by brands like PVR Cinemas, Skechers, Pantaloons, Lenskart, Barista, Dominos, and others. Our real-time, mobile-first app and DIY platform, is purpose-built to empower retail leaders to digitize frontline operations, compliance, audits, data collection, and team communications with intuitive reports, enabling faster decisions and visibility.

100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance, and build accountability among 250,000 users, in 11 languages, leading to both topline and bottom-line impact.

Culture & People

At Wooqer, our culture is a blend of success and happiness. We believe that making people happy is the first step towards making them successful. We're passionate about hiring individuals who are not just skilled but also share our mission and values. We prioritize attitude over skill and encourage unconventional talent to flourish in critical roles.

We trust our team to own their outcomes, which is why we have a flat hierarchy and unlimited paid-time-off policy. We focus on delivering results without excuses, embodying our core value of Ownership. Our people-centric culture prioritizes happiness, both within our team and for our customers, vendors, and investors.

If you're aligned to the mission and culture of the organisation and would like to be part of a team that's passionate about creating success and happiness every day, don't wait to apply.

We're an onsite team, working from our office in Bellandur, Bangalore.

About Role

Overview: As a Technical Content Writer, you will collaborate with various teams, including Product, Marketing, and Sales, to gather insights and technical information. You will then transform complex concepts into clear and compelling content for our website, social media channels, and other platforms. Your work will be instrumental in driving brand awareness, and nurturing customer loyalty.

Responsibilities

  • Create high-quality, engaging, and informative content tailored to our target audience in the B2B industry.
  • Collaborate with cross-functional teams to gather technical information and insights on our platform's features, capabilities, and benefits.
  • Conduct thorough research on industry trends, best practices, and competitors to generate new content ideas and ensure our content remains relevant and competitive.
  • Proofread and edit content to ensure clarity, coherence, and adherence to our brand voice and style guidelines.
  • Optimize content for SEO to improve organic search rankings and drive traffic to our website.
  • Stay up-to-date with the latest industry trends and developments to effectively communicate complex technical concepts through clear and concise content.
  • Work with stakeholders to understand their content needs and deliver content that meets their objectives and expectations.

Requirements

  • Bachelor's degree in English, Communications, Marketing, or a related field.
  • Proven experience of 3-5 years as a Technical Content Writer, especially with User manuals and product requirement documentation.
  • Strong writing, editing, and proofreading skills, with a keen eye for detail.
  • Demonstrated ability to translate complex technical concepts into clear and concise content.
  • Familiarity with content management systems (CMS) and basic HTML.
  • Knowledge of SEO best practices and experience optimizing content for search engines.
  • Excellent research skills and ability to quickly learn and understand new technologies.
  • Strong project management skills and ability to meet deadlines in a fast-paced environment.

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