State Enterprise Training Lead
2 weeks ago
State Enterprise Training Lead at Jio
We are looking for a skilled State Enterprise Training Lead to join our team at Jio. If you have the right qualifications and experience, we want to hear from you.
Key Requirements:- Graduation and MBA preferred
- 8-12 years of relevant experience
- Conduct train the trainer program for master supervisors and trainers of partners
- Carry out revalidation training for SMB & Strategic Large & Government accounts
- Execute performance coaching and on-field mentoring
- Manage trainings on how to handle Enterprise Accounts
- Articulate and draft actual field scenarios for team training
- Support national headquarter teams in designing content
- Plan and execute buddy rides with newly ESO & ESM's
- Ensure handholding of ESO's & ESM's for first 30 days
- Monitor and audit buddy ride and certification for new hires
- Drive periodic audit of training infrastructure readiness
- Conduct periodic recertification of Line Managers
- Product service knowledge for Enterprise
- Knowledge of IT tools usage
- Planning and organizing skills
- Team Management Skills
- Execution excellence
- Communication skills
- Coaching skills
- Customer focus
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