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Professional 3, Information Technology
3 months ago
Ensure effective management, compliance and control over global IT assets throughout their lifecycle.
Key Responsibilities:
- Manage, develop and continuously improve global ITAM processes to improve customer experience, enhance productivity, minimize liability and achieve savings.
- Interface with customers, professional groups and corporate teams to maintain and improve collaborative processes.
- Issue ITAM reports regularly.
- Create and maintain ITAM standard operating procedures.
Technical Skills:
- Proficiency in asset management systems and CMDB.
- Highly skilled and experienced with Microsoft Excel.
- In-depth knowledge of IT asset lifecycle processes.
- ITSM familiarity.
Behavioral Competencies:
- Self-starter with the ability to manage projects and other tasks under minimal supervision.
- Resolves complex problems and manages independently.
- Experience working in a team-oriented, global, collaborative environment.
- Exceptional communication and presentation skills and service orientation.
- Great organizational skills and high attention to detail.
Education:
- Industrial Engineering and Management - advantage
- ITAM certificates - advantage
Experience:
- Minimum 5 years experience in a similar role in an Enterprise IT unit.
- Experience working opposite global teams.
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
