Avalara - Site Reliability Engineer - Grafana/Prometheus - IIT/REC/NIT/BITS
1 week ago
Job Description :
ONLY ENGINEERING GRADUATES ( COMPUTER SCIENCE AND RELATED FIELDS O NLY )
Candidates should be from product firms only ( No services firms )
Candidates from top tier institutes ( IIT / REC NIT ) & BITS
We are looking for a highly motivated and skilled Site Reliability Engineer.
The role is in support of numerous Avalara SaaS suites of services. The Site Reliability Engineer is responsible for the security, compliance, reliability, and efficiency of our production systems.
The scope of work includes implementation of 24 x 7 environments that have been designed by SRE and Development engineering teams.
The team actively participates in the design, and provides valuable feedback to ensure high availability, supportability, and observability.
The role supports multiple projects and applications.
It requires interactions and partnerships with teams and personnel from multiple business locations, skill sets, and backgrounds.
As such, the position requires effective verbal and written communication skills in addition to a solid foundation of technical skills, analytical abilities, and end-to-end troubleshooting techniques.
Job Duties :
Participate, review, and provide feedback of infrastructure and project work.
Formally accept deliverables to ensure compliance and quality standards.
Ensure that observability deliverables, proactively monitor Avalara customer facing, critical applications.
Our focus is on prevention through early identification of potential issues.
Compliance audits (SOX, SOC, ISO-27001, etc...)
Security investigation and remediation, Account security updates, key rotations, user access
Customer escalations and inquiries
Automating deployment processes, including collaborating with engineering development teams implementing GitLab CI/CD pipelines, ensuring the reliability, observability, and optimization of compute resources.
Work closely with the Engineering Operation Center (EOC) to ensure supportability and knowledge sharing. The EOC is a gate to ensure consistent standards of operational excellence using a comprehensive Software Maturity Metrics (SMM) assessment.
Support supporting 3rd party tools like Loki, SumoLogic, Venafi, GoDaddy Corporate Domains (GCD), Grafana, Prometheus and others
Support AWS, GCP, and OCI clouds world wide.
Participate in Tier 2 on-call rotation for a multitude of services to maintain SLO and SLI's
Qualifications :
BS in Computer Science or equivalent, with 5 or more years of relevant work experience.
5+ years enterprise-class experience with large scale cloud solutions.
AWS is highly desirable.
GCP, OCI and Azure are a plus.
5+ years enterprise-class application experience with production deployments, monitoring, and communications.
Strong application troubleshooting. Microsoft .NET Framework and .Net Core stacks or experienced in the LAMP stack is preferred.
High learning aptitude and interest in learning new stacks.
Work independently and as a team player, as required for the project at hand.
Review and sign off on processes. Provide feedback on improvements.
Develop new processes to drive efficiency and quality.
Focus areas are performance, application availability, monitoring improvements and application deployment runbooks.
Ability to write Terraform to implement and maintain infrastructure.
Review and provide feedback on project documentation, such as architecture designs, implementation plans, design documents, test plans, etc.
Deep expertise in the mentality, processes, and tools needed to deliver five nines' SLAs.
Firm working knowledge of Windows and Linux along with its underlying components, system statistics, performance tuning, file systems, and IO.
Solid progamming/scripting skills in PowerShell, Python, GoLang, Bash, or Perl and history of automating workloads is a plus.
Ability to reverse engineer and troubleshoot systems and network services.
Experience in performance diagnostics, capacity planning, performance architecture design, performance tuning, performance monitoring.
Experience working with load balanced high-traffic solutions/services.
Experience in SQL and database services.
Proficient verbal and written communication skills.
AWS Certified Solutions Architect associate or Sysops Admin associate, or GCP equivalent
Technologies you are likely to be working with :
Google Cloud, AWS, OCI, GitLab, Atlassian suite, PowerShell, Python, GoLang, Terraform & HashiCorp suite, Snowflake, MongoDB, DynamoDB, Postgres, SQL, Packer, SumoLogic, Grafana, Prometheus, Wiz, HAproxy, Windows, Linux, Docker and containerization technologies etc.
Desirable Qualifications :
Can do attitude, no problem is too big or too small.
A self starting mentality
A desire to delight customers.
A systematic problem solver, with the ability to think outside the box.
Good data analysis skills to pick up trends before they become major problems.
Previous experience as an enterprise class Site Reliability Engineer.
A strong mix of Software Engineer and Operation Support skills.
Desire to learn new technologies and programming languages.
Experience with government regulation compliance with access and process auditing
Active Directory administration
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