Senior Executive EXL/SE/1018493

1 week ago


Chennai, Tamil Nadu, India exl Full time

Job Description

Business Analyst, Senior Executive

Function

GPP

Reports to

Venkataramanan V

Employment Type

Permanent

Span of Control

TBD

Location

Chennai

Basic Functions

Conducts meetings to understand business requirements for the proposed solution. Communicating with internal and external stakeholders as required to understand current procedures and identify potential areas for change. Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. Documents the detailed requirements specifications for the technical team to develop the application. Collaborates with the stakeholders to analyze, evaluate and implement changes in the system for better results. Should Develop comprehensive documentation that meets organizational standards & the needs of the target audience such as process documents, procedure documents, training materials and user guides. Maintain document versions and update documents as required. Work independently and generate accurate content with optimal guidance. Proofread and edit the documentation to ensure consistency in language and style Familiarity with the SDLC, Agile and SCRUM process

Essential Functions

Ability to build working relationships with coworkers across the globe. Excellent research skills to perform comparative analysis with competitive products in the market Ability to write persuasively and articulately Ability to deliver high quality documentation while paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Ability to break down a vague business problem into structured analysis approach documentation & presentation. Ability to concisely present multi-layer insights gathered from cross-functional teams.

Primary Internal Interactions

Review with the Overall Product Manager & AVP for improvements in the product development lifecycle.

Primary External Interactions

Communicate with onshore stakeholder & Executive Team Members. Help the Product Management Group set the product roadmap & help in identifying future sellable product features. Client Interactions to better understands expectations & streamline solutions

Organizational Relationships

Reports To : Prabhu R Supervises :

Skills

Technical Skills

Required Skills

Excellent written skills in English – sentence construction, grammar, spelling, punctuation, etc. Strong working knowledge of Microsoft Office

Tools

MS Word, MS Visio, MS PowerPoint, SnagIT

Servers Knowledge

NA

Skills Nice to Have:

Basic knowledge of TechComm Suite Basic SQL knowledge

Soft Skills

Strong interpersonal and communication skills Critical Thinking and problem-solving skills Excellent time management skills Independent, self-motivated and organized

Education Requirements

Background in Engineering or Computer Science is a must with good grades. Certification in Technical Writing Courses / US Healthcare is a plus

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