Service Advisor

1 week ago


Kolkata, West Bengal, India FLIQ Solution Full time
Urgent requirements for Service Advisors for one of the most reputed automobile dealers in Kolkata.

Key Roles and Responsibilities:

  • Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle pickup
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicles
  • Manage and oversee the dealership's workflow and schedule
  • Call customers to advise them about service changes or vehicle pickup times
  • Maintain positive customer relationships to ensure repeat business

Requirements and skills

  • Proven work experience as a Service Advisor or similar role
  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industryspecific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decisionmaking and problemsolving skills
  • Relevant training and/or certifications as a Service Advisor

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹220,000.00 per year

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Kolkata,

West Bengal:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Automotive service: 1 year (required)

Speak with the employer
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