Data Platform Operations Lead

1 week ago


Bengaluru, Karnataka, India Vimerse InfoTech India Pvt Ltd Full time
Data Platform Operations Lead (Night Shift)

About the role:

We are looking for a Data Platform Operations Lead to join our team for the Night Shift. As a part of the team, you will be responsible for overseeing the monitoring, support, and maintenance of our Cloud Data Engineering Platform.



Responsibilities for this role:
  • Provide monitoring, support, and maintenance of Cloud Data Engineering Platform.
  • Support global 24x7 operations team in technical support for business operations.
  • Oversee, research, and resolve production issues in automation solutions and platforms.
  • Lead SRT calls on escalated production issues.
  • Monitor and maintain weekly and monthly operation KPI and metrics.
  • Support efforts to define monitoring metrics and practices of Data Platforms.
  • Ensure appropriate levels of Logging/monitoring/alerting in solutions to help operations.
  • Analyze system monitoring data and make necessary corrections/enhancements.
  • Work on performance optimization and maintenance following operational procedures.
  • Coordinate with developers and support resources to meet defined SLAs.
  • Setup continuous monitoring solutions for projects and contribute to continuous improvement initiatives.
  • Coach and mentor junior Operation Team Members.
  • Perform performance management of Direct reports.
  • Conduct training and mentoring on application support and delivery disciplines.

Qualifications:
  • Bachelor's degree in computer science, Information Systems, related technical degree, or equivalent industry experience, with a minimum of seven years of IT experience.
  • 7+ years of experience in Production Operations support.
  • 3+ years of hands-on experience in Data Analytics and Data Integration.
  • 5+ years' experience with support and monitoring team experience for Data Engineering/Integration/Data Platform teams.
  • 2+ years of experience in People and Team management with a team size of 5 to 7 members.
  • Working experience/knowledge in infrastructure/application architecture.
  • Working experience/knowledge in Public Cloud Infrastructure (GCP preferred).
  • Working experience/knowledge of Cloud technologies & Services (GCP preferred).
  • Python & Terraform experience is advantageous.
  • Agile development skills and experience.
  • Experience with CI/CD pipelines such as Concourse, Jenkins.
  • Google Cloud Platform certification is a plus.
  • Excellent analytical ability to troubleshoot issues in Production environment.
  • Outstanding work ethic and commitment to organization success.
  • Willingness to adapt and self-learn new technologies.
  • Excellent verbal and written communication skills.


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