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Operating Systems Lead

3 months ago


Bengaluru, Karnataka, India GLAXOSMITHKLINE ASIA PVT. LTD Full time
We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people.

By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science.

What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.


With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.

This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

About the role :

Infrastructure Engineering has a requirement for an experienced Operating Systems Lead to fulfil demand within the organisation.


This includes design and engineering of Linux and Windows Operating Systems, along with Linux and Windows supporting services (MECM/SCCM/Red Hat Satellite, etc.), escalation troubleshooting for MSP, upgrades, new feature implementation, reporting, secure connection activities, continuity of fundamental OS operation and readiness services.


The resource shall in effect continue to complete inflight tasks and support BAU and operational readiness as required in the Azure / SSCM / Red Hat Satellite services and continue work on imaging and build pipelines.

Key Responsibilities :

  • Set strategic direction for systems and define reference target architecture & roadmap for the entire Linux and Microsoft Windows ecosystems.
  • Follow product management best practices with robust design & implementation decisions, to facilitate and drive a growth mindset.
  • Be accountable for the effective execution of significant operational budget to deliver services at high quality and global reach.
  • Architecture for Linux and Windows image deployment and consumption (Red Hat, Oracle Linux, Ubuntu Linux, Windows Server).
  • Drive and manage the implementation of; configuration, monitoring and telemetry, and log management etc
, leveraging tools such as:

  • Patching and Configuration Management with Red Hat Satellite, Systems Centre Configuration Manager (SCCM), Microsoft Endpoint Configuration Manager (MECM) and Azure Arc.
  • Proactively engage with key business and technical stakeholders to anticipate upcoming demand.
  • Manage a 3rd party supplier with a globally distributed team of technical specialists, from a position of technical authority.
  • Deliver service levels which are optimised for the target need, whilst reducing cycle time & cost.
  • Work with the office of CISO to develop and lead best practices for security, risk management, compliance and controls standards.
  • Management of critical thirdparty relationships with external partners and suppliers (both large and small).
  • Cross functional planning and execution with peer technology functions to ensure business outcomes.
  • Service Assurance, ensuring performance and availability across Consumer Health's technology services.
Qualifications and Essential Skills :

  • BS Technical Degree e.g. Computer Science, Mathematics, or related discipline. MS Degree preferred.
  • Minimum 12 years+ of experience in systems management/Infrastructure Engineering environment. 8 years+ in management in Enterprise Technology, Infrastructure, Hosting and shared technology services.
  • Minimum 10 years+ Linux Operating Systems experience (REHL/CentOS/Ubuntu).
  • Minimum 10 years+ Windows Operating Systems experience (Server
  • Able to demonstrate technical breadth across Enterprise Technology portfolio.
  • An analytical mindset (essential).
  • Continuous improvement attitude.
  • Cultural sensitivity.
  • Curiosity for learning and staying on top of the latest trends and value of technology.
  • Demonstrated experience of delivering features in a truly agile environment.
  • Demonstrates excellent judgment and reliability in the most highstress situations.
  • Excellent crossfunctional planning and execution.
  • Excellent English spoken and written.
  • Excellent negotiation, decision making and problemsolving skills. Strong influencing skill.
  • Excellent people leadership qualities in both a direct and matrix organisation.
  • Excellent senior stakeholder management.
  • Excellent written and verbal communication, including presentation skills.
  • Experience managing multimillion ( ) operational and change budgets.
  • Experience with public cloud; design and implementation of Landing Zones, automation & security across IaaS and PaaS architypes.
  • Formal documentation.
  • Previous global function and experience in major Tech organization are preferred. Pharmaceutical or other regulated industry experiences is a plus.
  • Product roadmapping.
  • Proven Record for meeting regulatory and legislation requirements.
  • Strong 3rd party vendor management and Service Transition skills.
  • Willingness to travel if needed.
Diversity, Equity and Inclusion :


At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.


We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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