Wfm Officer International Process

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance.We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:Manage agent preferences,...

Workforce Management (WFM)Location Gurugram, India***Job Title:Supervisor, WFMJob Description:Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the...

Position: Scheduling Analyst (WFM)Location: Gurgaon, Haryana (Work from office)Night Shift to support US Based Customer Skills Required: Experience as a Scheduling Analyst / Scheduler in Workforce Management (WFM) Experience withIEX :IEX is a popular workforce management software used for scheduling, forecasting, and managing contact center operations....

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Design,...

Job Description :Job Title : Infor WFM Consultant Job Category: CD&OLocation : Bangalore /Hyderabad/Mumbai /GurgaonEDUCATION : Bachelor's degree in science, Engineering, Computer Application, Information Technology, or equivalentMaster's degree in business administration from a top school (full time or part time) AND/OR Equivalent experienceEXPERIENCE : At...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Manage a...

Job title: WFM Manager Location : Gurgaon / Pune Job description : At Fareportal, we create the technology that is driving innovation in the travel industry – one of the worlds fastest-growing sectors. Our employees are the core of our organization and together were revolutionizing the way people book travel.Our portfolio of brands including...

The work requires processing and reviewing patient medical data and documents. Medical data and documents must be classified and associated with correct patient details. This is a backend process. Accurate and timely processing is vital.Responsibilities Classify medical data and documents into database systems. Create spreadsheets with large numbers of...

Job DescriptionScheduling and forecasting: Scheduling isn't as simple as jotting some employee names down for next week's shifts. It's important for organizations to properly determine how much coverage is needed since too many employees clocked in at one time results in a wasted labor budget. On the other hand, too few agents can negatively impact the...

Requirement - Excellent Communication Skills (Eng & Hindi).It is a Blended process and customer service.International ProcessCommunication Skills - Excellent comms in both English and HindiSalary - up to 29K CTCCabs - Cab for both sides/One-time meal in the office.Rotational off - 24/7 Rotational Shift and Week Off.Working days - 5 DaysShift Time -...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: • Manage...

Job Description - Contact Center Scheduling/Real-Time Analyst Responsible for scheduling contact center employees as per the forecasted call volume, scheduling employee shifts, optimizing scheduling and staffing and improve scheduling efficiency. Hands on experience in contact center management, including scheduling and real time queue management. Create...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Key Role & Responsibilities – Responsible...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Single...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities: · Monitor agent...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Monitor...

DescriptionConcentrix is a tech-savvy global business services company that focuses on engaging with customers and enhancing business performance. We team up with forward-thinking executives worldwide to future-proof their businesses, keeping them competitive and exceeding customer expectations.Role and Key Responsibilities:Monitor agent queues in real-time...

Job Title:Analyst, Real Time ManagementJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and...

Job Title:Analyst, Real Time ManagementJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and...

Job Description The key responsibilities of this role will beScheduler, forecaster & Capacity Planner -1 PositionCriteriaQualification-any Bachelor's degree (Business Administration, Statistics, or related field would be added adventage)6+ years of prior experience of WFM functions is must (specifically shift scheduling/forecasting, Reporting & Client &...